Someone to work on hot tubs are few and far between because a lot of these pool guys cant do hot tubs. I picked him for that reason and he is close. He is pretty good but I don't have much to compare him against. He comes when he says he will come, I don't think he is absorbent in his speed and he is pleasant and he is clean. He cleans up after himself.
- Peter S....
APETTIS POOLS & PATIO
Pettis was very helpful from start to finish. From the initial purchase of the pool and hot tub, they worked with us to custom install the pool and tub. Every person we interacted with was courteous, knowledgeable, and patient with our many questions. They were willing to collaborate with other professionals working with us, including a contractor and landscaper, to ensure our project was completed to its highest quality. Pettis remains willing to answer any questions or make visits to ensure we are satisfied.
- Gail D....
ACLOVER HOME LEISURE CENTER
We have used Clover for over 20 years. Everything from purchase of chemicals to hot tub purchase and install to hot tub repair. They are always professional, honest and they offer alternatives at various price points.
- Patricia A....
ACanal Town Electric
I spent $900. The guy who did the estimation, Terry, was very professional and a great communicator. I've sent him email questions sand he would respond within an hour. The company has really nice people and I felt very confident using them. They're very good.
- Colleen O....
DAce Swim and Leisure
My calls were never returned. When I stopped in, they took my info and said they would get back to me. They never did. I will be looking for another place to purchase my pool and spa supplies.
- Laurie S....
APH Pool & Spa Service
I called PH on a Thursday, they were able to schedule an inspection on the following Tuesday. On th initial call they told me to check a couple different things based on my description of the problem and if it turned out to be one of those issues and I fixed it to call back and cancel the appointment. The office person told me the fee for the trip to inspect would be $50. If they had to come back to make the repair their would be no additional trip charge. They also told me the hourly rate and the total bill would be the trip charge, the hourly rate and any parts. I checked what they suggested, however, it was not one of the issues they had mentioned. The service person came on the Tuesday. Fixed the problem. Left the old part for me to inspect. I received a call from the office person letting me know my hot tub was repaired and what the repair was. They mailed me an invoice and I sent them a check. Everything went very smooth with them from intial phone call to repair and payment.
- Brian G....
DAce Swim and Leisure
I bought my hot tub from Ace a number of years back. In the last 3 years, it has been popping circuit breakers. Service has been poor to non-existent. They've tried to repair several times, unsuccessfully, and the response time from the one service tech is poor to non-existent. (I've also had the circuit breaker size beefed up and replaced). I'll be looking at some other brand as a replacement.
- Michael B....
APETTIS POOLS & PATIO
Good selection, prompt delivery when promised. They do not do electrical hook up, but leave for customer to arrange. They supply brochure of contractor that does most of their work. Even though delivery and installation of tub is included with price, electrical work is not. Ours added an additional $550, which seemed pricey since all the wires were there from the last hot tub. A new breaker and outside box needed to be replaced.
- John B....
AShea Electric, Inc
Brian was GREAT! Very friendly, professional and accommodating! Called him when the hot tub was delivered and he was there within a day... He answered all my questions and explained everything he did.
- Brenda B....
AFinger Lakes Pools & Spas 2
Finger Lakes Pools & Spas took a look and checked some things. They were really honest with me to say that it's too old and expensive to repair, all the parts would need to be shipped from California, and they couldn't guarantee they could fix it. I really appreciated their honesty. It's two brothers who run the business so they both came out and took a chain saw to the hot tub to get it apart to cart away which took several hours. They are a couple of hard working young men. If I were to buy another spa I would definitely go to Finger Lakes Pools & Spas.
Business Description: Here at FLX Hot tub, Pool, and Spa we offer a wide verity of services and repairs. Anywhere from leak repairs, pump repairs, winterizing/dewinterizing, we'll even remove an old tub you no longer need or use. When it comes to hot tubs and pools we can do it all! If you have any questions or concerns about anything please don't hesitate to call!
Business Description: Blue Wave Pool & Spa Serves the Greater Rochester NY and Upstate NY region.We are an authorized Coast Spas dealer. Blue Wave’s Spa Service Department has the ability to fix any spa service issue, BIG or small. We service many makes and models of hot tubs. Blue Wave installs and services inground swimming pools, opens and closes swimming pools.Visit our showroom and see our selection of Coast Spas.
Business Description: Andressi Pool & Spa LLC has been proudly serving the Rochester, NY area since 1997 specializing in Inground Pool Liner and Winter Mesh Cover Installations. We are an accredited member of the BBB with an A+ rating.
Business Description: Ace Swim & Leisure provides above ground swimming pools, hot tubs, spas, patios, deck furniture and billiard/pool table. We also sell wood & gas stoves, outdoor furniture, gas grills and more!
Business Description: We have specialized in above ground and in-ground swimming pools for over 15 years. It is our goal to leave every family we inspire with a smile and the satisfaction of a backyard staycation that is reliable and used year after year. My name is salvatore and i am looking forward to resolving your swimming pool needs.
Now offering home surveillance installation!!! Are you aware of your surroundings?? You will be with an eye that doesn't sleep call today for a free quote.
Business Description: Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.
Business Description: Located in Fairport, Design Pool & Spa is Central New York's premier builder of custom gunite pools and spas and has been family owned since 1968. Highly respected throughout the area, our reputation for superior quality and workmanship comes from a dedication to excellence, and years of experience in the pool and spa industry. Design Pool and Spa brings the same standard of excellence to building residential pools as it does to its commercial projects such as The Courtyards by Marriott and Fairfield Inns, Penfield Racquet Club, Oak Hill Country Club, The Tennis Club of Rochester, The Lodge at Woodcliff, and others.
Our emphasis on excellence has helped to establish our company as one of the area's most successful and respected residential and commercial pool contractors.
Recent Review: Finger Lakes Pools & Spas took a look and checked some things. They were really honest with me to say that it's too old and expensive to repair, all the parts would need to be shipped from California, and they couldn't guarantee they could fix it. I really appreciated their honesty. It's two brothers who run the business so they both came out and took a chain saw to the hot tub to get it apart to cart away which took several hours. They are a couple of hard working young men. If I were to buy another spa I would definitely go to Finger Lakes Pools & Spas.