I have submitted a complaint to the Attorney General's office for several reasons. The biggest reason is the condition that my house has been left in. After a month of being argued with every time I pointed these and other problems out, the examples below are a summary of what my house now looks like after they say they have done all they can do. I think it looks horrible and I shouldn?t have to pay for something like this. Why would I have to pay for work that is not complete and looks horrible because of all of the spills, damages, and skipped over areas? I have been told anything from "that?s not deck stain on the side of your house, it?s dirt" to "I am not doing that, it was not part of the estimate" and "that was never painted in the past so I am not responsible for it". It is now June 16th. The job has taken a month instead of 14 days and after multiple individual attempts to pressure me to sign off on both contracts (the deck and the house) it still is not completed. I have not had access to my deck so far the entire season nor have I been able to work on the landscaping around the house. On June 16th I have been informed in person, via a text message, and in writing that Collegiate Entrepreneurs has completed the job and they have done everything they can do. For a home improvement project I can honestly say it was anything but an improvement. I believe it looks worse now. It is going to cost time and money to get a professional painter to complete and fix the work that I hired Collegiate Entrepreneurs to do. Also part of my complaint is that I believe that I was misled about what work was going to be honored. I was thorough, during the estimate, about what I wanted painted. Throughout the course of the job I was continually told "that wasn?t part of the estimate so it will not be done". If you were to eliminate all of the areas that I was eventually told were not included in the estimate, it would mean I hired them to merely paint the green cedar siding of the house and nothing more. No trim, no doors, no fascia, no soffits, no stairs, etc.. I was also misled about the price quote. It was the price as well as the work that was going to be included (per our first walk around) that caused me to hire Collegiate Entrepreneurs over the other companies I received estimates from. However, a week after the job started I was informed that tax was not included on the signed contract and that it was to be added into the total price. Another complaint I have is that I believe I was pressured into signing off on work prior to its completion. Anytime I attempted to escalate the problem to management it has gone unanswered. I have not received any response from the management of Collegiate Entrepreneurs outside of the one meeting I had with the Executive Manager to work on resolving my complaints. Also, the resolutions proposed during that one meeting on June 1st were not honored nor have I received any responses to my phone calls and email messages concerning that. Those messages only got passed back to the Student Manager which is the person running the job and that has not been honoring our agreement. I should not have to pay for this horrible work and horrible treatment. Especially since I will need to pay someone to complete the work and fix the mess. I DO NOT want anyone from Collegiate Entrepreneurs to return to my property. It?s a matter of not trusting them at this point. It has been made clear that the Student Manager running the job is angry about going over budget and blames me for that. After a month long battle, there are too many issues that have not been resolved. Any attempted resolution on their part has also caused further damages. I would like to have both contracts cancelled , my 20% deposit refunded, a written guarantee that I will be reimbursed the cost of replacing the damaged gutters with a contractor of my choosing, and a written notice from Collegiate Entrepreneurs that I am paid in full and owe them nothing more. This request has gone unanswered with the exception of them agreeing to take the price to fix my gutter off the remaining balance. They have skipped over numerous areas, have numerous paint spills/smears all around the house, deck, and landscape, and have caused property damages that cannot be fixed. I have 426 pictures to show what condition my home has been left in . This is the condition my home has been left in as of today (June 17th): Property Damage includes: 1) The new Gutter System has large amounts of paint spilled and brushed on. They further defaced the gutters by trying to gouge the latex paint off one of the down spouts (without my consent) and gouged right down to the alluminum in a 2 foot length. Another gutter down spout was painted, top to bottom, with DECK STAIN to cover errors. This was done AFTER I said that the gutters were new and I did NOT want them painted. 2) The new Roof. Large amounts of green paint and white primer were dumped on my roof. They tried to remove it with Goof Off. Not only did it not remove any of the paint, it caused large bleach spots on the roof. 3) The New Stone Chimney. This is a heart break because I had a mason build this and was the focal point of the front of my house. There is green paint over painted from the house and just spilled on the chimney. 4) The Cement Around Pool. Even after my repeated warning to not get the deck stain on the cement because it would cause permenant damage, he did anyway. Apparently, since the work was done in the rain that was on and off, I am thinking that when the tarp was pulled out the wet stain dumped onto the cement and was left to dry. There are Spots Skipped Entirely: Just some of the MANY examples would be the corner of house is bare wood and flaked old paint. They did not touch that corner at all except to spill white primer down the side. The flashing above gutters - not touched at all. Most fascia not sanded, primed, painted. All soffits not touched at all (entire house). The deck is HORRIBLE. They just rolled stain on the top and did not touch the sides except where the stain dripped down. The previous stain color was dark purple and the new color is light tan. Entire large areas of the deck were not touched. Leaves and dirt were rolled into the stain and left. Green mold, that wasn't bleach washed as promised, is showing through the thin coat of stain. The front steps were painted with latex paint and not stained. It rained the following day and the paint washed right off. Now I am left with the entrance to my home with the majority of the steps bare wood and clearly showing no primer was used and the green mold was not removed first. That's how it was left. There's an entire list of problems that I just do not have the room to fit in this report such as ALL of the vinyl window sills have been permenantly damaged with messy painting and brush strokes. Large amounts of dark green paint on the window of my front door was left to dry. Everything that I am mentioning is how my home was left by Collegiate Entrepreneurs as they claim they completed the job. Here's another example of an attempt at charging me a higher price and not doing the work. My house is cedar siding. The last board before the deck measures 22 feet in length. That was left as bare wood and green mold. When I mentioned this on June 14th as I was being sternly pressured to sign off on the job yet again, I was told it was never painted in the past so it was not their responsibility. Finally, 2 days later, he barely covered parts of it but with tan deck stain. Now there is a 22 foot length of cedar siding on the side of my dark green home that is a mix of tan, bare wood, and green mold. All around the house the lighter green of the previous paint job over ten years ago is showing because they skipped over areas. Cinder block chimney - I was told time and again it was not part of the estimate. It was finally painted to fix house paint painted over onto the adjoining side of the chimney. The Executive Manager during the June 1st meeting said that it needed to be painted and we discussed masonry primer. However, Latex house paint was directly applied instead of the Loxon Masonry primer/then paint. Now the cement chimney is so lightly coated that it's two tone between the dark green paint and the gray cement showing through. Sides of window sills got painted to cover up errors but just as much of the white vinyl is showing as the green paint. All window sills of the house are now like this. Trampled and painted landscaping all around the house. This is the condition my home has been left in after a month. Again, this is only a small sample of examples of the mess left I have been told they are finished. They have proven that any attempted fixes cause even more problems. I have already given them plenty of opportunities to fix these issues. They have made it clear that they are not willing nor able to fix their mess. The majority of the skipped areas were skipped from the very beginning and continued to be skipped during several weeks of "fixes". I wish you had the opportunity to view the complaint document I sent to the Attorney General and the full set of 426 pictures that document the mess. Stay away from this company. They are only out to make a quick, dishonest buck.