I purchased a Living Social voucher for $10 which was supposed to get me $89 worth of junk removal. I had a good size pile of junk in the middle of my basement. Upon arrival, one of the three guys told me that the pile would normally cost $188 - so he deducted the $89 credit I had, added tax, and I had to pay a total of $106.92. I thought this a little steep, but I had nothing to compare it to - and I didn't feel like dealing with the junk at that point - I just wanted it out. So I agreed. The guys came in and out the front door, down my basement steps and into the basement with large plastic trash cans, which they filled up and then took out to dump in their truck. It was a rainy day, and they didn't put on booties and use any drop clothes. When I went down to check out the area after they left, I saw that there were muddy rings on my carpet (which is less than a year old), obviously from the trash cans. I immediately called their office, and shortly after telling the receptionist what had happened, the guy who had taken my money called me. He said they had a small carpet cleaner, and he would come over that Mon. and clean the area. I told him I was not comfortable with that option, as it was a fairly new carpet, and I've been told many times only to professionally clean carpets for the best outcomes (I got rid of a small green machine carpet cleaner for just that reason). He said he would come out that Mon. afternoon ~4:30 pm to look at the carpet, and would call first. I received no call, and no visit. I e-mailed the customer service e-mail address on the website for Junk King twice. They did not bother to reply. Their website says "We'll collect your junk from anywhere on your premises, clean up the area, and then dispose or recycle your junk." They certainly did NOT clean up the area. They left a mess, which will no doubt cost, at a minimum, $100 to have professionally cleaned. I will never use them again. They obviously do not care about customer service.