Business Description: 28 years ago, Ralph DeStefanis started ABC Chem-Dry with a vision to provide exemplary work in Central New York in the area of residential cleaning. Since then he’s grown from one franchise to 13, serving 9 counties. ABC Chem-Dry currently offers the best and latest technology in carpet, upholstery, and tile cleaning.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Business Description: Paul Davis Emergency Services specializes in immediate response services needed when a disaster, large or small, damages homes. Our goal is simple: get customers’ homes back in order as quickly as possible, while providing outstanding, caring service.
Recent Review: They were very good and did a wonderful job. It couldn’t have been any better. We didn’t pay them because we were covered by our insurance. I would highly recommend them. They had all the machines down in our basement for almost a couple of weeks till they drained everything out. They just kept working till they completed the job. They put everything back the way it was. In the process they had damaged some of the molding. I pointed it out to them and they came back and repaired it. One of the lights downstairs was broken and they came with their service person and replaced the light. I had no complaints. The fact that they wouldn’t leave until everything was done to our satisfaction, impressed us the most. They are very dependable and are on time. They got back to us as soon as possible with the answer to our questions. The person who oversaw the workers was very good. If I had any concern, I would call him and he would come right out. We would discuss it and resolve it.
Recent Review: We had a second floor washer dryer over flow. the drain built in to cope with this kind of problem was plugged and a washer load of water overflowed and got into the first floor ceiling and walls. Thanks to Purocleans prompt response and expert knowledge we were able to save all of the drywall and ceilings. Following the initial water cleanup dry air was blown behind the walls and dehumidifiers and fans were applied to complete the drying process. After allowing for drying repainting only was sufficient to finish the recovery.
Company was great! Responded promptly. Did what they had to do in a professional manner. All workers were polite and knowledgeable in their field. I would call on them immediately if I had too!
- Cynthia M....
ASERVPRO OF SW ONONDAGA COUNTY
They responded quickly. They were professional, polite and very willing to accommodate my schedule.
- Patricia T....
Paladin Restoration did an excellent job! They immediately came out to assess the issue and provided a clear explanation of how the issue would be resolved. Chris was extremely professional and knowledgeable. I was really impressed with how he took the time to answer my questions and the way he followed up with me to make sure I was completely satisfied. They were awesome! I would highly recommend them!
- James H....
BGarvin Construction Inc
At the beginning everything was going well. As advertised the project lead Jermey was extremely good at working with the insurance company and adjusters. The crew of workers was pretty good, the electrician/ manager was good but busy, the other guys were also pretty good, I was never worried about their professionalism. However, the roof repairer had a bit of a creepy vibe about him. The time it took to get the work completed was too long. Sometimes it would be weeks while there was no process being made, then later we would find out Jeremy would tell us he took a vacation. So communication was a problem. Also, since the work was completed the roof has leaked in the same area it had before and caused some new damage. So we called Jeremy to see if he could send someone out to fix the spot the missed the first time. He didn't want anything to do with it. Which seemed unfortunate to me since they got so much money from my insurance company and to not do a complete and thorough job, just not right.
- Martin J....
I chose him over two other contractors because of his compassion and attention to detail regarding the job. He was the only one that mentioned asbestos or lead testing. He has been my eyes and ears the entire way, since I am out of state. He has met every person over there to do any sort of inspection, dealt with my insurance adjuster, and he is handling everything personally. He is a wonderful person to work with. He is knowledgeable and has 25 years of experience. He is also using technology that his competition is out. He also calls me almost daily when things are going on to keep me up to date. He is currently working on the project for us right now.
- Teresa A....
APuroClean Disaster Restoration Services
We had a second floor washer dryer over flow. the drain built in to cope with this kind of problem was plugged and a washer load of water overflowed and got into the first floor ceiling and walls. Thanks to Purocleans prompt response and expert knowledge we were able to save all of the drywall and ceilings. Following the initial water cleanup dry air was blown behind the walls and dehumidifiers and fans were applied to complete the drying process. After allowing for drying repainting only was sufficient to finish the recovery.
- Kenneth S....
I got home after an extended weekend to find my house soaked from a broken pipe under my upstairs bathroom sink. There was wet drywall from my ceiling that had fallen on my living room floor. My carpets,couch and everything I had in my living room were totally soaked. I called a plumber and started trying to clean the mess up in tears. The plumber recommenced I give Paladin Restoration a call as he has worked with him in the past. They arrived in less than an hour and gave me a quick assessment of what was needed to be done. They told me to call my insurance company and they got to work without charging me anything upfront. It took several hours but they had the entire room cleared out, including sucking the water from my carpet and my removing my wet ceiling. They set up these industrial sized dehumidifiers and fans and explained what the entire process would entail from start to finish. They were very polite and answered the 100s of questions I asked them. 2 days later they came and met with my insurance adjuster and made sure I understood everything that was going on. The next day everything was bone dry and they removed their equipment. I ended up getting enough money to remodel the room that got wet. I literally couldnt be happier with their service and although I hope to never need them again I wouldnt hesitate to call them to help. Thanks again
- Amanda P....
AAffordable Solutions by Brian
Project went very well and on schedule. We discussed the unknown before hand such as what we might find when the old ceiling and what additional cost might be involved. Brian's team was very professional and put my mother at ease. I feel very comfortable recommending Affordable Solutions. When the job was done Brian and I shook hands, a trait I find lost on other individuals.
- John K....
ARestoration Pro, LLC
Work was completed beyond our expectations and as promised. Totally trustworthy, prompt and hard working. Reasonable fees.
- Bonnie W....
AAffordable Solutions by Brian
Brian was very easy to get a hold of. He was very responsive to texts, emails and phone calls. All correspondence was done directly with Brian. Scheduling was very easy and he was able to work within my schedule. The work itself was very well done. Brian performed the initial inspection and provided the quote. Prior to the day of the work, Brian inspected the area and brought the carpeting. He had a two-man team that performed the work. They were very professional in getting the work done. The crew communicated very well in terms of what was being done, communicating their presence and asking for clarifications while performing work. Following completion of the work, Brian came back to inspect the work and verify that everything was performed as expected. Overall, it was a very good experience.