From start to finish we could not have been happier. Joel provided a detailed project breakdown, patiently answered questions and provided advice whether in person, by text, or email. Completely accessible and prompt in responding. Except for a cheap shower surround we did maybe 20 years ago, our master bath hadn't been updated since we purchased house in 1986 and my guess not since house was built in the late 1960's. Today it is completely transformed and stunning. Joel and his crew came when they said they were going to be at the house, were fastidious about keeping it as clean as possible covering floors throughout areas in which they worked or even had to pass through, erecting curtains during the demolition phase to keep the dust, etc., confined to the work areas, and kept us apprised of what was being done every step of the way. In addition to the remodeling of the master bath we originally asked him to do a few other things such as installing a ceiling fan in the master bedroom, and along the way we found a few more projects that we asked Joel to give us a quote on, which he did promptly, and we had him do the work. And he stood behind his work; for example, there was a small nick on the end cap of a baseboard heater he put in to replace the old baseboard heater and without our even saying anything he pointed it out to my wife and said he would replace it and did so. His price was not the cheapest one we were given (nor was it the most expensive one). But given the result, responsiveness, promptness, and care he and his crew showed in their work, I cannot imagine that we would use anyone else for our next projects. I am usually somewhat hesitant to make a recommendation such as this for fear that someone else's experience might be different than mine, but in Joel's case I will make an exception and not only recommend him, but in the highest possible terms.