We consulted the Better Business Bureau for contractors who rated well and had no/few complaints. We found several possiblities and made appointments . Our initial problem was water seeping through the wall of the living room just above the top portion of the window trim. This occurred only when there was snow and ice build up in the gutter in front of the house. The contractors came to our house and found a much bigger problem. The roof on the existing addition was collapsing and and the ceiling was bowing inside. We were not impressed with any of the contractor's so far until House Crafters came. Salesperson, Bob arrived on time. He was professional, knowledgeable, patient and very hard working. He stayed late that day to complete the estimate and he even came back a second time to give us another estimate for more work we wanted done. This being our first major home improvement project, we really didnt know what to expect. We were put at ease after seeing the AMAZING job the framing crew did, led by Paul and his team Chuck, Jerry, and Mike. The crew arrived early the first day and everyday until the project was completed. The original shingles, plywood and rafters were removed and new rafters of the correct size were put in. The pitch of the roof was raised which led to the removal of 2 back windows. A new architectural roof was put on to the entire house and garage and a 2 ply flintlastic was installed on a low sloping roof in back. The family room addition was gutted and reframed, insulated, electric updated, drywalled, painted and trim work was done. After that, new siding for the entire house was put on along with shutters, 2 new steel doors and a storm door. The framing team worked well together. They were professional, knowledgeable and organized. They made suggestions and alerted us of concerns they had that we, as homewoners, would not have known. This team proved to be true DIE HARDS who worked in the frigid, hot and humid temperatures. They were always working and never seemed to take a break. Thanks guys, YOU ARE AWESOME!!! Ed, the owner of House Crafters, would drop by time to time to see the progress of the project. He too, made suggestions and was very accommodating. Due to the removal of one of my windows, he had my entire bathroom repainted free of charge. He also exchanged my shutters for another so that it matched the door. THANK YOU ALL AT HOUSE CRAFTERS FOR MAKING MY HOUSE A HOME!!!!