Darrell at Powell Heating and Air Conditioning was terrific. Our air conditioner broke on the hottest day of the year. He came out the same day we called for service. He was honest and gave us excellent options without pressuring us at all. We decided to replace the furnace and air conditioner completely because of it's age. He set up the installation at our convenience which was about four days out. Because the forecast was for several more 100 degree days, he installed a blower motor to keep the old system running! During the installation, my son called and his A/C went out. I talked to Darrell and he had a technician go to my son's house. His unit was repaired the same day. Finally one of his men took plenty of time to show us how everything worked including the fancy thermostat. We highly recommend Powell Heating and Air Conditioning!
- Kevin M....
AAllen Plumbing Heating & Air Conditioning
Lamont and Javier know their stuff. They are very friendly, professional and informative. They are reliable and prompt. Javier worked cheerfully nonstop for hours, and he was very careful to clean up any debris after he was done working. For such a labor intensive job, everything went very smoothly. Lamont coordinated dates and times with the city and NV Energy, to ensure that the inspections were done quickly so that I wouldn't be without heat for very long. My new heater and air conditioner work beautifully, and I am very pleased with the work that was done. It is a major relief to find such honest, reliable workers. You can't go wrong if you choose these guys!
- Janet E....
FSierra Air Inc.
I payed top dollar, more than two other bidders, and got a home air conditioning system that was grossly inadequate. The system that they installed was of lower capacity than the other bidders were going to install and it cost me more. This month I'm going to get the system replaced by someone else.
- Ken L....
AJet Plumbing Heating & Drain Services
I am covered by a home warranty insurance plan - and once the power was corrected to code, Jet was contracted to provide the service. Bill Garlick came out and surveyed the situation and went over and above to replace the unit through OHRP. They did not replace the entire unit, but ordered replacment parts instead. There was a 3 to 5 day wait after that was odered and I had already gone through 2 weeks without Air Conditioning. The part came in after 4 days and they came right over to install the parts. I again had air. In my opinion, that was some very good customer service. This was occurring during the hottest month here. Very professional and skilled.
- Rosanne K....
AAllen Plumbing Heating & Air Conditioning
I first contacted this company after reading reviews on Angie's list. My central AC had stopped working and within 20minutes of calling the dispatcher, Lamont returned my call and was able to meet me at the house that afternoon. After a valiant attempt to salvage the existing unit by replacing the capacitor, then the motor (which had burnt up), we found that the compressor was also shot. He was able to get the unit running for the short term, but efficiently cooling the house was no longer doable with my aging system. Lamont provided me a couple of options and suggested even waiting till next season to replace (so never felt pressured to make a decision). After doing some research comparing units and cost, I decided to have him replace with a new 13 SEER system and coil. I am SO glad to have found this company! The install went perfectly and he and his partner couldn't have been more professional and courteous. The unit is so quiet you barely know its on, and efficiency is definitely improved! I am one happy customer and highly recommend this company :)
- Kelly H....
AAllen Plumbing Heating & Air Conditioning
It went very well. We were pleased with Lamont's work. The furnace is great. We haven't had to use the air conditioner yet, but it seems good. We were happy he worked with us on the placement of the air conditioner. Lamont makes sure the job is done right. I prefer his approach compared to the large outfit that put in the previous furnace who just sent out anyone to do the work.
- Peter A....
AMinden Heating & Air Conditioning LLC
Minden Heating responded immediately to our air conditioning problem as they were in the area on another job. They went out of their way to arrange replacement of a seized motor which was under warranty but had to make special arrangements to get the replacement as they did not carry the brand. Excellent service.
- Barbara C....
AWeakland's Heating And Air Conditioning
Serviceman showed up on time. He took only about ten minutes to figure out that there was a broken drain line exterior to the furnace, not a plugged interior line. He then noticed that the people who had installed the air conditioning had not plumbed in the secondary drain. So, he replaced the broken pipe, and installed the secondary drain, and then tested it. All told, about an hour. Very professional work.
- Robert P....
AFallon Heating & Air-Conditioning
Showed up on time, replaced several bad parts in my unit that had not been looked at for 10 years. Unit works great now.
- John B....
AAllegiance Heating, Cooling & Plumbing Inc
Excellent service and really knowledgeable. Jon took time to really determine what house needed and make sure best systems were installed for our needs
Recent Review: Air-O Service did an exceptional job-----as always. Prompt, efficient, professionals. I have been using their services for well over 20 years and I have never been disappointed. I would highly recommend them to anyone.
Business Description: Hawthorne Plumbing, Heating & Cooling is your local Reno plumbing company, capable of handling a wide range of plumbing problems for homeowners throughout the area. From water heater replacement to showerhead installation to toilet repairs, trenchless sewer replacement, and even full system maintenance, their team of highly-trained plumbers has the skill and expertise to get the job done. They are always available to assist you with your plumbing needs—they even offer 24/7 emergency plumbing services for your peace of mind! Plus, they stand behind all of their superior workmanship with extended warranties and their “if there’s any delay, it’s you we pay” guarantee. Locally-owned and operated, Hawthorne Plumbing, Heating & Cooling understands the importance of customer service. Because of this, their Reno plumbers do everything possible to ensure that your service is a pleasant experience. They’ll arrive on time and will keep their workspace clean throughout the duration of the project. The team is happy to provide answers to your questions, as well as professional, honest recommendations along with their top-quality installations, repairs, replacements, and tune-up services. They’ve built their reputation on integrity and quality; find out how Hawthorne Plumbing, Heating & Cooling can help you with your Reno plumbing needs today!
Recent Review: The manager (Frank) was extremely helpful. His workmen were professional, friendly and very competent. They went out of their way to make us feel comfortable about the process. The swamp cooler was too loud at first, so they adjusted it. We're really satisfied with all their work.
Recent Review: I think they are excellent. They are honest. They are right on top of things, and they will work with you. They are very punctual and efficient. They do the work quickly. He will actually work with your finances rather than giving you a blanket bid. He installed items whenever I had the money to do that work. We have been working on this for over two years now, and I still have an air conditioner and furnace to replace.
Recent Review: First of all he arrived on the dot! Super nice, professional and didnt waste time. Most the time Im afraid to let these guys in the house but mike was just great. Did a great job and instructed me on replacing a couple filters which I appreciated. I will refer him every time!
Recent Review: I called Ray on a Thursday. On Friday Ray came out and we discussed what I was wanting. He gave me literature on several furnaces that met the high heat efficiency rates that I was interested in. He thoroughly measured and checked my existing heat ducts, vents and furnaces. On Monday morning he called to see if I had made a decision on which brand I wanted from the literature he had left and our discussion on Friday, I had, and he came out that afternoon writing up a contract and then ordering furnaces. One was available in Reno, he went and picked that one up and installation was started on Tuesday, the second was due to be available for pickup on Wednesday. He picked that up while two of his workers were working on insulating the ducts. A size change was made on one duct to make the heat distribution work more efficiently. By Friday I had 2 high efficiency furnaces heating my home.
Recent Review: We wanted to convert from oil heat to gas and install a new air conditioner. I have used Reno Heating and Air to service my heater for a few years and they have always done right by me. I did get two other estimates for the job, and although Reno Heating and Air was not the least expensive, coming in at the middle, John was great at explaining all of my options to me and taking the time to answer all of my questions. I felt like he was very honest instead of trying to sell me more heater than I needed for my small house. Also, they provided a decommissioning of the oil tank as part of their service and I felt like their estimate was the most comprehensive. Chris in the office is very professional and a pleasure to work with. This person coordinated the work with NV Energy on the gas lines and meters. Although this job was interrupted by the Thanksgiving holiday and a storm that produced flooding around the valley, Reno Heating and Air was very professional and worked hard to ensure that heat was restored quickly. Their techs were very competent and a pleasure to work with. Overall, I am extremely happy with my new heater. It works exactly as it is supposed to. They took the time to explain how the new thermostat works and ensure that I knew how to use it. No more being blasted by too much heat and frozen by too little. Best of all, no more huge monthly oil bills. I would definitely recommend Reno Heating to anyone looking to install a new heater or service an existing one.