Roswell Shower Door Repair

I made plans with him to do the work and then waited several days for needed parts to arrive. On the day before he was scheduled to come, he told me he could not do the job. He gave me no explanation. I had to find someone else. Although he did call to cancel, I felt canceling the job without explanation was unprofessional. If he could not do the job, he should not have agreed to take it on in the first place..

Mr. Winn came recommended by not only the reviews here, but by the trades dept at San Juan College. So when I had to wait over a month to get his help, I was happy to wait to have a good job done. His men were nice enough, and were here when they said they would be. Mr. Winn occasionally checked in. It took about three days for them to finish the floor and shower. That is when the problems began. I asked Mr. Winn for a shower door, and he said and quot;Call Sun Glass, that is what I would do.and quot; So I contacted Sun Glass, and they came and installed a shower door, for another amount of $$. The first time I took a shower, there was a river running out of the shower into the bedroom. The slant on the tile was tilting toward the outside of the shower, rather than the inside. I called Sun Glass, and they came immediately, and pointed this out. I called Mr. Winn, about this problem. I asked him to coordinate with Sun Glass to have the very expensive shower door removed, before the work was done. His reply to me was and quot;WE know how to do shower doors!and quot; I should have thought back to when he suggested I call Sun Glass. HIs man came a week later, and changed the slant of the shower tiles, and removed part of the door. When he replaced it, it did not match up at all with the other side of the door, and it continued to leak. It was replaced poorly with silicone all over my new door. This, and the shower door scrapes on the newly installed tile. Sun Glass came to replace the door properly, and the only way to do that is to remove the door (like I wanted done in the first place) and replace it, and that will require replacing more shower tile. Sun Glass contacted Mr. Winn, and he blamed Sun Glass for not checking the slant of the tile before the original install of the door. This is just wrong. Sun Glass has been very responsive to my calls and my needs. Now they are left doing his clean up. He might be good at something, but tile and showers is not one of them. Find someone else to help you.

Matt is an artist as well as being an outstanding tradesman. He turned my rather mundane vision into a real bit of "decor", even my wife was impressed and she's hard to please. Matt and his assistant Manny were professional, polite, courteous and hard working. They turned a drab 3/4 bath into a real eye pleaser. Matt and Manny functioned as a well oiled machine, they were polite, courteous and above all professional. Matt kept us informed as to the progress of the work and regularly went that extra mile to ensure the excellent quality of their work. To the question of that shower door, a "DreamLine Essence Semi-Frameless Sliding Shower Door" a really beautiful bit of work and a total pain. The instructions provided didn't match the parts provided. It was a real pain to contact the manufacturers "Help Line" and finally I was able to dig through the manufacturers web-site and come up with the updated installation instructions. After that Matt and Manny were able to confidently dig into and complete the install. We will be asking them back to do several projects that we have in our planned remodeling of our home.

Like a dream. The workers were friendly, clean, prompt, and thorough. Their work was excellent and the owners often checked up on their work.