Based on recommendations from colleagues, I called Alure shortly before closing on a house. The 85+ year old house had some updates done to it by the previous owner, but there was a long laundry list of repairs and updates yet to be made. Among them were a kitchen, 2 1/2 baths, plaster repairs, and a number of other types of projects. I was able to get an estimator to come to my house shortly after the closing. He was friendly and professional. I explained the time urgency and importance in particular of the plaster repairs to my baby daughter's nursery - we were moving in just 5 weeks and I wanted to complete the plaster repairs as quickly as possible so that I could paint and have time to air out the room before the 5-month old would be in it. The estimator empathized as he had a baby too. One thing that did strike my wife and I as odd is that as we looked at many of the projects, he kept saying they would have to refer us to someone else, it isn't something they do. My wife ended-up asking what do they do themselves, which appeared from what were told was ktichens and baths. But he did say that the most pressing item, the plaster they could get done. He told us he could have an estimate to us in a couple of days. We felt assured, and based on recommendations didn't call other contractors for competitive bid. The couple of days we waited for the quote stretched out, after a few days I tried the estimator in the office and his cell with no luck. Finally, about 2 weeks later I reached the estimator on the cell. He did not have a quote for us. More importantly, it was only until I chased him down that I was told Alure wouldn't do the plaster repairs. Apparently they didn't feel comfortable they could fix the source of water damage and didn't want to warranty the work. This left us in a uncomfortable spot, we were relying on them given the estimator said when he walked through the house that they could do the work - now 2 weeks later they said they wouldn't, leaving us in a bind - only 3 weeks left before move-in to find a contractor, get time on their calendar to do the repairs, and get the walls prepped and painted. The estimator also seemed surprised the kitchen and bath group at Alure hadn't reached out to me, he said his group wouldn't handle now and he referred us to kitchen and bathroom group. Apparently, no one at Alure was checking to ensure the follow-up would occur. He promised he would reach out to them and have them contact us about the kitchen and baths. It's a month later and still haven't heard from a soul at Alure. Which is fine with me, it seemed to me that after I stressed how important the timing for the plaster repairs were and then having to chase them to tell me they wouldn't do it, I didn't feel comfortable using them and hired other contractors.