Hoskins Laminate Flooring Installation

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Business Description: Family owned business. We serve contractors, builders, remodelers and DIY’ers with top quality brand name building products that you know and trust. Additional DBA - Builders. Additional email - cborrego@buildersne.com, sbivona@buildersne.com. Additional phone number - (308) 382-9656, (308) 627-2267.
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Recent Review: I had laminate flooring purchased from Flooring Solutions installed by Scranton Flooring, which to be installed in my new home.  What they sold me was  defective flooring which was never properly installed and sealed, which resulted in off-gassing of formaldehyde, ultimately causing me to suffer respiratory failure and sepsis, necessitating admission to Faith Regional Hospital in March of 2014, where I spent two months in ICU and 18 days on life support.  Over a period of four months I suffered repeated incidents of respiratory issues and sepsis and was hospitalized an additional four times.    I have pictures and samples of the defective flooring and installation to document my claims.  I have made numerous attempts to arrange with the contractor and flooring company to fix the problems.  To date, they refuse to address my concerns and have simply stonewalled me for the past several years. After doing some online research, I discovered that the brand of flooring supplied to Scranton by National Flooring to my contractor is known to have a manufacturing defect that causes the release of formaldehyde gas.  I had a certified environmental quality inspector take measurements of air in my house, and their report came back with a formaldehyde level of .17 ppm, in excess of .020. which is the WHO standard, which was an excessive level known to cause the types of symptoms I exhibited. I incurred a total of $50,000 in expenses to have the flooring replaced. Once the flooring was removed, I was able to move back into my house and have lived there since July 3 of 2015 with no subsequent respiratory issues related to formaldehyde poisoning. Once the flooring was replaced, I was able to move back into the house in July of 2015 and have had no ill effects since that time. Dex Scranton has promised to reimburse me my $24,000 in expenses to replace the flooring but have never paid and refuse to communicate with me.  For over a year, I repeatedly requested invoices for all supplies and work done on the flooring and have never received them. I am a 64-year-old 100% service-connected disabled Viet Nam Era veteran with an incurable brain disease and have been financially and medically damaged by their negligence.
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Recent Review: We bought a new house and 5 star was installing the new flooring for the seller before we closed on the house. The told use they would be done by Feb 4th and we were going to close on the 13th. We went for our final walk through on the 6th and they still were not done. The did not finish the project until the 11th. We then asked them for a quote to finish the part of the flooring that the seller did not pay for and we needed the quote by friday the 8th and they said that would be fine. It wasn't until the 11th about 3 min before it would be past time to turn it into our escrow officer that we finally got the quote. We called them several times with no reply. Once we got the quote approved they told us they would start on the floor on the 13th but never showed up. We then called them and they said they will be there for sure at 8 am on the 14th. We waited around and they never showed up so we called them around noon and we were told they were on their way over, yet they didn't show. It wasn't until after 3pm that they finally showed up at our home. They only worked for 2 hours and then left again. They came back the next day and promised to have it done by days end. This they did do. The work they did was good work and the floors look very nice. They were just not very professional in the job at all.

Reviews in Hoskins to Install Laminate Flooring

FFLOORING SOLUTIONS
I had laminate flooring purchased from Flooring Solutions installed by Scranton Flooring, which to be installed in my new home.  What they sold me was  defective flooring which was never properly installed and sealed, which resulted in off-gassing of formaldehyde, ultimately causing me to suffer respiratory failure and sepsis, necessitating admission to Faith Regional Hospital in March of 2014, where I spent two months in ICU and 18 days on life support.  Over a period of four months I suffered repeated incidents of respiratory issues and sepsis and was hospitalized an additional four times.    I have pictures and samples of the defective flooring and installation to document my claims.  I have made numerous attempts to arrange with the contractor and flooring company to fix the problems.  To date, they refuse to address my concerns and have simply stonewalled me for the past several years. After doing some online research, I discovered that the brand of flooring supplied to Scranton by National Flooring to my contractor is known to have a manufacturing defect that causes the release of formaldehyde gas.  I had a certified environmental quality inspector take measurements of air in my house, and their report came back with a formaldehyde level of .17 ppm, in excess of .020. which is the WHO standard, which was an excessive level known to cause the types of symptoms I exhibited. I incurred a total of $50,000 in expenses to have the flooring replaced. Once the flooring was removed, I was able to move back into my house and have lived there since July 3 of 2015 with no subsequent respiratory issues related to formaldehyde poisoning. Once the flooring was replaced, I was able to move back into the house in July of 2015 and have had no ill effects since that time. Dex Scranton has promised to reimburse me my $24,000 in expenses to replace the flooring but have never paid and refuse to communicate with me.  For over a year, I repeatedly requested invoices for all supplies and work done on the flooring and have never received them. I am a 64-year-old 100% service-connected disabled Viet Nam Era veteran with an incurable brain disease and have been financially and medically damaged by their negligence.
- Janet L....
DFIVE STAR FLOORING
We bought a new house and 5 star was installing the new flooring for the seller before we closed on the house. The told use they would be done by Feb 4th and we were going to close on the 13th. We went for our final walk through on the 6th and they still were not done. The did not finish the project until the 11th. We then asked them for a quote to finish the part of the flooring that the seller did not pay for and we needed the quote by friday the 8th and they said that would be fine. It wasn't until the 11th about 3 min before it would be past time to turn it into our escrow officer that we finally got the quote. We called them several times with no reply. Once we got the quote approved they told us they would start on the floor on the 13th but never showed up. We then called them and they said they will be there for sure at 8 am on the 14th. We waited around and they never showed up so we called them around noon and we were told they were on their way over, yet they didn't show. It wasn't until after 3pm that they finally showed up at our home. They only worked for 2 hours and then left again. They came back the next day and promised to have it done by days end. This they did do. The work they did was good work and the floors look very nice. They were just not very professional in the job at all.
- Natasha S....