Ashland Dishwasher Repair

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Recent Review: Paul was very communicative on when his approximate arrival time would be.  And as his predicted time change a bit, he was quick with phone calls to give time changes and cost for the services ahead of time.
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Recent Review: I was not too sure about this outfit. BBB complaints sounded mostly legit however in my opinion they were resolved well. Of the negative reviews I read, most had been answered by the business. While the replies from the business were polite, they seemed to be a bit on the bullying side due to the shear number of business responses. The number of good reviews were far and beyond better than the other two main competitors. If things went sideways I knew that the BBB route would be the best. From the moment I called, it was great customer service. The lady was kind, polite, understanding and had a good sense of humor. I could have gotten same day service however I opted to "hide my shame" and do some dishes prior to their arrival and asked for the next day.The guy came between the specified hours. He was polite, courteous, and figured out the issue quickly. The cost to fix the part was about $100 bucks away from getting a new dishwasher from NFM, however I expected this as I had been pricing parts earlier. The job was done quickly and well. Vince D was the tech and was absolutely outstanding. If I had one complaint and yes this is petty. I did not like the email conformation sent prior to the tech coming out "It's tough to send a tech to your home without knowing for sure you'll be there" detracts from the otherwise mass email formal tone. I wanted to respond, yes it is but do I need to hear about it? That, alas, was not an option. Full disclosure I am getting a $10 in Jimmy Johns gift certificate just to write a review. My opinion is my own and was not influenced by some delicious, delicious JJBLTs.
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Recent Review: Tech was able to determine the problem and provided an estimate for me.  Cost of parts and labor was going to be 300 which puts me in the situation of do I repair this 2 year old machine and risk the issue again or buy a new one.  Part was going to need to be ordered, so I took a day to think about it.  In the meantime, realized that I had purchased an extended warranty when I bought it, so I could have saved myself the initial visit fee.  Even though I wasn't able to have them do the warranty work, I would definitely have them come out again if I had a need.  Very professional and good to work with.
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Recent Review: Dishwasher was repaired and works great.
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Recent Review: called them and they came out to home within a day.
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Recent Review: We had been having problems with our dishwasher, so we called the home warranty company to have it taken care of. Frank called us right away to set up a time to come out, and was able to come out the very next day. He called that morning to let us know he was on his way. When he arrived he was very careful with his equipment, quickly found the problem and fixed it, and then cleaned up after himself when he was done. He had the part in stock, so there was no further waiting necessary. He also was willing to answer our questions and explain what the problem was to our satisfaction.
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Recent Review: We called Service One when the rotator on our dishwasher wasn't working properly. Service One came promptly, and we had to pay for the service call, although it seemed that it needed a part that didn't exist. We had to buy a new dishwasher.
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Recent Review: He estimated the costs to repair and then recommended simply buying a new dishwasher. We appreciated his candor.
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Recent Review: Our Kitchenaid dishwasher went out and they repaired it. It was a blown fuse and it was fixed quickly.
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Business Description: With over 12 years of experience repairing/improving residential homes and rental properties. Tim The Toolman is locally owned and operated delivering quality work at a fair price. Customer service, honesty, and integrity are top priority.

Reviews in Ashland for Dishwasher Repairs

ANebraska Home Appliance
I was not too sure about this outfit. BBB complaints sounded mostly legit however in my opinion they were resolved well. Of the negative reviews I read, most had been answered by the business. While the replies from the business were polite, they seemed to be a bit on the bullying side due to the shear number of business responses. The number of good reviews were far and beyond better than the other two main competitors. If things went sideways I knew that the BBB route would be the best. From the moment I called, it was great customer service. The lady was kind, polite, understanding and had a good sense of humor. I could have gotten same day service however I opted to "hide my shame" and do some dishes prior to their arrival and asked for the next day.The guy came between the specified hours. He was polite, courteous, and figured out the issue quickly. The cost to fix the part was about $100 bucks away from getting a new dishwasher from NFM, however I expected this as I had been pricing parts earlier. The job was done quickly and well. Vince D was the tech and was absolutely outstanding. If I had one complaint and yes this is petty. I did not like the email conformation sent prior to the tech coming out "It's tough to send a tech to your home without knowing for sure you'll be there" detracts from the otherwise mass email formal tone. I wanted to respond, yes it is but do I need to hear about it? That, alas, was not an option. Full disclosure I am getting a $10 in Jimmy Johns gift certificate just to write a review. My opinion is my own and was not influenced by some delicious, delicious JJBLTs.
- David K....
ANebraska Home Appliance
Outstanding job! Work was completed quickly and professionally. The service tech was very knowledgeable and answered all our questions.
- Ben W....
ANebraska Home Appliance
Dennis Gibson serviced our dishwasher.  This dishwasher has given us nothing but problems.  2 years old and have had problems the second the warranty expired.  My wife talked me into having it serviced and I figured it would be way too expensive and just buy a new one.  Called Nebraska Home Appliance and they came out a day later and saved us at least $900.  Very knowledgeable and took his time to show us what was wrong and how to fix it in the future if it ever had problems.  I highly recommend this company and Dennis.  
- Mike B....
ANebraska Home Appliance
The provider was swamped. They kept me informed of delays and provided service after 5PM and on Saturday to get me taken care of. They seemed genuinely concerned about solving my problem. They stressed their service warranty on the first call, and reminded me of it when they had to return. I thought the price was fair. They focused on the problem, not recommending I get a new dishwasher. I will definitely call them again if I need them!
- Jacquie M....
AMajor Appliance Service of Omaha Inc
We had been having problems with our dishwasher, so we called the home warranty company to have it taken care of. Frank called us right away to set up a time to come out, and was able to come out the very next day. He called that morning to let us know he was on his way. When he arrived he was very careful with his equipment, quickly found the problem and fixed it, and then cleaned up after himself when he was done. He had the part in stock, so there was no further waiting necessary. He also was willing to answer our questions and explain what the problem was to our satisfaction.
- Rebecca A....
ANebraska Home Appliance
Excellent! We would definately recommend Nebraska Home Appliance to our friends! Our dishwasher was leaking and Darrin did a great job with the repair. He was prompt and professional and our dishwasher is working well again!
- Renae B....
ANebraska Home Appliance
We had Jake Doerneman with Nebraska Home Appliance come out and fix our dishwasher. He was great and very professional. He fixed our dishwasher in about an hour by replacing the sump pump. I'm very happy withe the work that was done!
- Angel T....
ANebraska Home Appliance
It went well. Vincent was a joy to work with, very friendly and professional. He did show up a little later than the 2pm-5pm quoted window, but that's kind of to be expected when you have the late afternoon appointment window. The price seemed high for what was ultimately a 15 minute fix, but I guess you get what you pay for as the overall experience was great.
- James C....
ANebraska Home Appliance
Sean came out on a Monday looked at the dishwasher and determined it needed a heating element sensor and a control valve. The parts had to be ordered and told me they would be back on Thursday to put in the new parts. Jordan came out Thursday afternoon and the dishwasher is working good.
- Kirk H....
AAll Appliance Service Inc
He told me that the repair that would be needed would cost enough that it would probably make more sense to get a new dishwasher. I think he did a good job. As I recall, the repair person that came out was nice and professional. I took his advice regarding a new dishwasher.
- John C....