Recent Review: Last spring, I decided to sell my starter home in Indian Trail to buy an older house in Matthews or SE Charlotte. I was able to purchase a 1980 mid-century modern home in SE Charlotte that was a foreclosure and had been empty for awhile. A tree branch had fallen through the roof, and the hole was left uncovered. Rain came into the house for months, and the living room area was damaged. The house also had not had an update in a while with many original fixtures still in place. For some reason, I decided to plow ahead with the purchase and was able to secure a loan that also included a portion for remodeling. I did not know any contractors, so I contacted one without a firm referral. He didn't call me back for a couple of days, and was 45 minutes late to our appointment at the house. He basically told me that what I wanted couldn't be done for the amount of money I had to spend on the remodel. I then talked with a co-worker whose husband owns a granite business and asked if he would provide a recommendation for a contractor. He gave me Bob Ward's name. Bob owns RJ Ward Construction here in Charlotte. I called Bob, and he called me back promptly. When I arrived at the house to meet Bob, he was already there, walking around and looking at it with a contractor's eye. I decided to ask for everything I wanted knowing I would have to cut out some things because of budget. Bob walked through everything with me and provided a solution to every request I had. One of the first things I learned about Bob was that he never said no. He always found a way to solve a problem. He gave me a ballpark estimate for the job. I was surprised that just about everything I wanted was able to be done. I decided on the spot that Bob was the guy to take this on. Bob went above and beyond the call of duty. Although I could list many examples, one example stands out as the highlight. When the house appraised under our estimate, we had a weekend to scramble and make the budget work. I made my cuts and emailed them to Bob on a Saturday night expecting him to respond on Monday. Bob had a revised estimate to me by 10:00 on Sunday morning. That weekend was Thanksgiving weekend. The guys working for Bob are all professional and very good at what they do. They are masters of their craft. I am still amazed when I walk into the kitchen, master bath and living room at how great the tile and hardwood look. I have "officially" lived in the house for 3 weeks now, and I still can't believe that I get to live here. All of Bob's subcontractors are also good at what they do, and it was a pleasure working with all of them. I want to especially thank Gary Hetrick for not only referring me to Bob, but also for doing a fantastic job installing the granite counter tops. On top of all I mentioned above, the project came in on time and within budget. So to be able to work with someone like Bob who stuck to his timeline and provided quality work was a pleasure. You hear about the horror stories, but you never hear about the great experiences. If you work with Bob, you will be the one writing about the great experience.