Recent Review: We decided to get a quote from Charlotte Pergolas after watching them construct an incredible outdoor living area with pergola, outdoor kitchen and firepit for our neighbor, and after getting competing bids. We are extremely pleased that we chose Charlotte Pergolas! Phil Brown is a superb company/project manager with highly skilled craftsmen on his team. From the beginning, Phil worked with us to determine what best suited our needs based on the way we intended to use our space. He designed an outdoor living space with covered porch, open patio, beautiful outdoor tile and stone/stucco work that perfectly matches the style and materials used on our house and looks like it was always there rather than an addition. We had a flexible budget, and Phil worked with us to keep costs under control while accommodating changes that we requested during the remodel. We wanted construction to be completed by Labor Day, and they exceeded our expectations, completing the project in under 4 weeks. Charlotte Pergolas pulled all necessary permits prior to the start of construction, and passed every inspection the first time with flying colors. Phil reviewed all of the work himself and was constantly on the job site. He provided us with advance notice of key activities that required indoor access so that we could schedule for our convenience. His company is responsive -- every request, every email, every phone call was acted upon and returned. The cost stayed completely within budget, which allowed us to add some nice-to-have customizations as the project progressed. And the results! I was impressed, my neighbors are impressed, and people who don't even live on our street have come to our door asking if they can walk around back to check it out. Charlotte Pergolas is so much more than just "pergolas" -- they created a perfect outdoor living space that we use all the time now!!