From start to finish, I had a fantastic experience with J Wood Flooring. I visited their showroom in Pineville and met Nate, one of the owners, who was so knowledgeable about the flooring business. I am an extremely detail oriented person, and he answered all of my questions and provided me with the information I needed on the multiple occasions I visited the store. Nate also worked with me on price to get me into a more comfortable range. Jose, the other owner, came to my house to take measurements and give me design ideas. He is also fantastic. I felt very comfortable working with Jose and Nate and their whole family-run business. I usually never leave people alone in my house, and for 3 full days, I trusted them to work in my house without me being present. They were extremely professional, punctual, courteous and hard-working, and they took great care of my house. They did a great job cleaning and moving my furniture back into place after they completed the job. One thing I really liked about them was the level of professionalism and customer service they offered. If I needed anything, Jose was right there on the spot to help with the process. He also laid out the exact plans and how the entire project would flow from start to finish. The quality of the job is excellent. I've been living on my new floors for about 4 months and I love them. I'm so happy I chose J Wood. They warrant their work for 2 years which exceeds most other companies. I needed a small repair to one of the boards, which had a manufacturer's defect, and Jose sent Carlos to fix the board within a week. Great company, great people, great quality, great service. I would definitely use them again in the future.