Overall, we are happy to finally have a fence. It was a project we saved for during the last 5 years as homeowners, and it feels wonderful to finally let our dogs out and not worry if they see a squirrel because they will be stopped now- by a nice sturdy fence. :) It's a safe place for our children to play, and while we live in an older neighborhood with large lot sizes and privacy, I still worried about strangers coming up our driveway and nosing around our backyard. Mike told us that the crew would arrive at 8, and at 7:15 we got the call that they were here! Being our only day off together to sleep in, make a family breakfast, etc. it was a surprise!! But, we were glad they got an early start and they finished by about 2. We couldn't believe how quickly the project went! The guys worked hard and quickly. We didn't know they would hammer in a metal Carolina Wood Fence sign, and we were disappointed they didn't ask us first because it takes away from the esthetic and it had to be removed to stain it. They used very long nails for a thin sign, and one of the nails broke off inside the picket. It's now a sharp metal piece sticking out and is a safety hazard. There is also a board that wasn't cut correctly, and they didn't try and correct it so the edge is jagged. We e-mailed them about both issues for them to come at their convenience and fix, and we don't expect any hassle from it. The installation crew was very easy to work with. The major issue and disappointment that we have with this company is Mike's recommendation of 5-Minute Stain. He asked us if we had plans to stain it, and we told him that we wanted to stain or paint it. He said don't bother spending hours spreading sloppy stain on the fence, and recommended this "easy to use" spray that he likes. He wrote the name of it on our contract and said it's a great product. Well, we ordered it based on his recommendation and spent $167 on it. Mike's son told us how to best apply it, what accessories to get for our hose, and told us to do it while the wood is nice and fresh. As soon as the crew left, we went to Lowe's and got the hose adaptors and started working on it. Oh my. What an awful product. Despite vigorous shaking, the product was clumpy and separated like it sat on the shelf for years (which it probably did). Product leaked all over the ground, bottle, and us despite a nice tight connection. So, we went inside and looked up the phone number to call for product support. Here's the kicker: there isn't one! It's a complete scam! We googled the company, and it came back with an "F" Better Business Bureau rating. There are dozens of articles on websites like "Rip Off Report" and "Slick Deals" warning consumers about this awful company and product. We are a family raising two children with disabilities (Down syndrome and spina bifida) living on less than $38,000 per year. EVERY dollar matters to us. Imagine our sadness and disappointment that a product a trusted company recommended to us cost us a whole day of my husband's pay. I wish I hadn't listened to his glowing recommendation and had done my own research. But, when the owner of an "A+" BBB rated company tells you to purchase a product to ensure your fence stays nice, then we assumed we were in good hands. We finally received an e-mail reply from "5-Minute Fence" that stated we could only return our product less return shipping and a 15% restocking fee if we had an RMA number. The company refuses to issue us an RMA number because one of the bottles is open. Awesome. $167 will be going to the dump, and that's more than we spend on a week's groceries. Overall, yes, we recommend this company for fencing but be prepared to do some of your own clean-up (we found several nails in the driveway and backyard, some wood pieces, etc.) and stay away from the awful 5-minute fence stain.