First off, I have to say that I am not a novice when it comes to remodeling; my husband and I bought a fixer-upper and have been working on it for the last five years, doing almost everything by ourselves. This master bathroom/walk-in closet was the last room in the house to be redone, and my husband was away and I couldn't do everything on my own. Needless to say, I wanted to do as much work as I could, and Jim was great about that, as weird as it must have sounded to him. I wanted him to do all the stuff that I couldn't (or didn't want to) do, like the sheetrock, the flooring, and of course the structural and electrical work. Jim traveled all the way from New Bern to Jacksonville every day for over a month to do this project, and I know it wasn't easy, but that is just the kind of guy he is. He worked really well with my plumber to get everything accomplished that I wanted, and all the work was done to my satisfaction. There were lots of surprises once the demo was complete, so the price was higher than he originally quoted me, but still within the range of my budget. Jim is a great guy, and was always looking out for me. I have an old house, and the previous work done on this bathroom was atrocious to put it kindly. He put up with all the crazy things we found behind the floors, walls and ceilings (like rotting wood, crazy bad construction, bad plumbing, a vent for the toilet that ran up to the roof through a column in the middle of the bathroom, unbelievable wiring, moldy and damaged subfloor, and more!), and fixed it all, and he even did it with a smile on his face. My bathroom and closet looks a thousand times better than what it used to before he came, and it would have been almost impossible for me to get this work done in any kind of decent time frame without his help. I was way out of my league! That bathroom was a hot mess. He even helped me out by fixing a light switch and installing trim in the guest bathroom that my husband didn't get to do before he left. Again, just a really personable, hardworking guy who loves his job. I highly recommend him.