I contacted Mike, who immediately set up an appointment. He arrived exactly on time, was very responsive to my needs, and responded quickly with estimates. Very professional yet friendly and understanding. Never did I feel pressured. There were many things I wanted to get done around the house, and Mike itemized each one precisely as I had wanted. His prices were very reasonable, so I scheduled for him to come out and take care of a few of the items, saving others for later. Mike, once again, showed up exactly on time. I never had to wait for him. He immediately began working. As I had to leave for work mid-morning, Mike was sure to schedule the "inside" work to be done first. He installed a ceiling medallion, then promptly began work on the fireplace door installation. He worked diligently and cleanly; never leaving a mess. Once those were done, he began the outside work of replacing the house numbers with new raised ones and installing two pair of exterior window shutters. He then replaced a damaged deck board and stained it to match the other boards and dug up a clogged drain pipe, unclogged it and installed a surface end cap to allow for proper drainage. A few days later I received the invoice and it was exactly as I assumed it would be. No shocking surprises at all. I was thoroughly pleased with his demeanor, his professionalism, his punctuality, and most of all, his quality of work. I have actually scheduled him to come back next week to build a fence and gate! I will use him for ALL my home repair and small renovations. He is excellent!