It is really difficult for me to leave a bad review, but I feel that I have to be honest. Right off the bat, the advertisement makes it sound like you are hiring a business with multiple employees (1 person for 6 hours, 2 for 3 hours, etc.). However, there is only one guy, a nice older gentleman, and you will have to wait until he is available, and the work that can be done will be limited by his ability and willingness to do it. I had contacted him ahead of time to give him an overview of the jobs I needed done. I inquired at that time as to whether he cleaned dryer vents. He responded that he had a special tool for that job and would take care of it. When he arrived, that was the first job I asked him to do, and he handed me a friend?s business card (ABS Professional Window Cleaning). I did call them, but it would be an additional $150 to clean the dryer vent. On the third day, he returned to break down a swing set and geodome in my back yard so that they could be placed at the curb for pickup. John walked out in the yard and looked them over, then returned to tell me that he had called a friend and offered them to him ?free of charge? since they were in pretty good shape. I proceeded to give him odd jobs to do while we waited for his friend to come by. I checked back with him hourly. After several hours, John admitted that his friend would not come by that day. I again asked him to put the swing set and geodome at the curb, suggesting that his friend was welcome to come by and pick them up from there. John didn?t want to do that because they couldn?t be put at the curb without being broken down at least somewhat. At that point, I asked him to wrap up, and I had a check cut for him. He added an extra hour for the day (charging me 7 hours to work from 8:30 to 2:30) and left. A week later, he finally let me know that no one was coming to take away the swing set and geodome. He indicated that he would come back and break them down, but I have now given up on that ever happening. Of the small jobs he did that day while we were waiting for his friend, most of them will have to be redone. For instance, he installed a towel bar, but he moved it over several inches so that the bathroom door now hits it, plus he installed it at a slant. I had asked him to remove some hooks and Christmas lights from the front of the house, and he told me he had done it, but after he left I discovered that he only removed half of them. There were also several things that he was unable to do because he never brought a ladder. To be fair, he did accomplish several things on my list. He installed a microwave, which I would have sworn was a two-person job, but he did it by himself and quite well. He replaced a couple of towel rings and installed some curtain rods and tie-backs. He replaced some ceiling fan blades, repaired a door that was sticking, replaced a deadbolt, put up a couple of bulletin boards and fixed a wiggly curtain tie-back. He also painted a room for me, and he did a nice job, though he was a bit slow. Also, I had to pick up the paint, paint rollers, and spackle for him, so in future I think it is less expensive to use my regular painters. My biggest issue is that he didn?t remove the geodome and swing set. I paid him $245 for that day, and he shouldn?t have come if he wasn?t going to do the job. Also, if he had been honest about the dryer vent, I could have made other arrangements for that much earlier. After my review, John got in touch with me to let me know that he would not remove the swingset and geodome, but he did refund that day's charges. I feel that this was a fair resolution, so I've upgraded my review.