Recent Review: Wow! Not sure really where to begin. I'm sure it's probably the same with all reading this post........what a BIG decision! My wife and I began this quest over a year ago. After months and months and months of reading online we were more confused after than before we started. We soon learned there are experts that completely disagree with other experts in every single category there is. Should we use a salt generator? Ozone generator? Fiberglass? Gunite? Pebble tec? Jeez! More to follow on all of that.. The biggest decision was by far the contractor. This is obviously not something you can just change midstream so we spent months and months doing our homework. After several nights on Angie's List and similar sights we invited four major swimming pool contractors to our home. One of the four forgot about the appointment and had to reschedule, one was about 30 minutes late and the other two were on time. Superior was on time and both Peter Sr and Peter Jr came. After meeting with all four contractors, two definitely stood out from the rest. I asked the two companies to draw up designs and give me detailed quotes. One of the companies emailed the pictures to me with a quote and Superior invited me to their showroom in Cornelius. This is where things started to change. We arrived in Cornelius and met with Peter Jr. He is the designer of all the pools. He completes a computerized drawing of your pool in your backyard and gives you a three dimensional tour. It was awesome. We were able to walk around the pool, look at it from the deck, sunset, lights on....lights off, you get the picture. He left us with a detailed price list of the options we discussed and was able to change options on the computer so we could see the difference in upgrades in real time. At the end of the day......their price beat the competition by a mile! I called Peter Jr. back a million times to send new pictures with different options. He always answered immediately and got me what I wanted. I share this because this was what helped us make our final decision. It took some of these other contractors several days to get back to us and on several occasions we had to call them back multiple times. Who has beg a company for their business! So Superior Pools and Spas it was. We signed a contract with both Peter Jr and Sr on a Sunday in early June. We were told that our permits take about a month and that they would get started as soon as the permits were issued. We had read horror stories about how long it took so I had them put a time limit in the contract. (12 weeks) The permits were issued on July 1. They were there the next day laying out the pool and putting up contractor boxes. I met Tim, the construction supervisor of my job. He shared his number with me and told me to call him with anything that I needed. Super nice guy and very responsive! The following week they dug the pool, put all the steel and plumbing in. I have never seen anything happen so fast in my life. Our pool was pretty big too (21x33) 3 1/2 ft in shallow end and 8 ft in the deep end. Both Sr and Jr warned me it would like like a missile hit it. They were right....haha! Everyone was very professional and did exactly what they were supposed to do. Two days following the the steel they were shooting gunite . I had no idea it would happen so fast. Etter and his crew came out for tile, rock, flagtone coping. They were there a total of four days. These guys were unbelievable. True artists! Side note.....I had an interesting conversation with Etter while he was there. He has done work for several pool companies in Charlotte and surrounding. He told me that Superior was the best by far. He said that a lot of big contractors wait to get checks from customers to finish jobs on other jobs. In other words they are constantly chasing their tails. He said that the reason Superior is so quick is that they have their own subcontractors and the few they do pull from the outside, they pay them immediately so everyone likes to work for them. So anyway, our rockwork, coping and tile turned out awesome. The plumbers were done in two days and before I knew it, everything was being buried. Etter's crew came back out to do the pavers and finish up on some planters surrounding the pool. I came home August 10th and they were cleaning the pool out and getting ready for the quartz finish. Yes, we chose quartz. I know I know.......you read pebble tec is the best. In short, we just hated the feel of it. We have a huge sun shelf in the pool you can lay on and the quartz is just so smooth. It's all about preference but I ask each of you to go and lay down on pebble tec before you commit. We did! We also chose salt. We just liked the way it felt on our skin. We have no regrets. On August the 13th they did the quartz finish and the hose was in the pool when they left. Our pool was approximately 25,000 gallons. The quote was about $1000 for a truck and ended up costing us about $375 with the City. It was filled in two days. From grass in our backyard to water in the pool was FIVE WEEKS AND TWO DAYS!!!!! I had general contractors coming by my house telling me that this was unheard of. They said they were building houses with pools and it was taking pool contractors on average 6 months to finish. We actually had a friend that hired another company and it took 10 months! Crazy! They came out cleaned up real good and took care of some minor punch work. Peter Sr. called several times to check up on me. Craig, the pool maintenance guy, is awesome. He came out and took care of everything from day one. At the end of the month he did a little pool school and orientation with my wife. Our only available day was Labor Day and he came out. I'm telling you........these guys are the real deal. We have been in the pool constantly. Our spa takes 15 minutes to heat. We control everything on our phone or by remote that sits by the pool. We could not be happier. This was an awesome experience from day one and we got everything we wanted and more. If you are in the market, look no further. We did all the research for you. If you would like to come out and check out our pool just tell Peter to bring you by Rob and Christie's house. We don't mind as we liked looking at other pools too. A special thanks to the Superior Pool Team, Peter Sr, Peter Jr., Tim, Craig, Etter and of course Laura.