I read the bad review, and while I feel sorry for that person, our experience with ZR Landscaping was outstanding and their work continues to hold up beautifully. What follows are details of our very positive experience. Zack answered the phone himself on a Sunday and scheduled the estimate visit for the following Wednesday. We knew it would be a very expensive job because we had been told by a neighbor that the driveway and its drainage had been a problem for the previous two homeowners for about 30 years and that they only scraped it to sell the house. After one year, the driveway was in horrible condition. Zack listened carefully to our concerns and gave us his ideas on how to rebuild it. We had gotten another estimate that we thought was a bit high and Zack gave a written estimate that was nearly $1000 less. He got the estimate to us within a day via email. On the estimate, he clearly detailed the materials including delivery (30 tons of ABC gravel, 15 tons of RipRap gravel, 30 tons fill dirt, PVC pipe) labor cost and taxes. By the time we were able to get the work done, the driveway was nearly impassable with huge ruts and gullies. Gravel washed away with every storm. We had to warn visitors about the driveway before they came. We had weather delays (it was early December) before we were able to set a firm date, but Zack texted me promptly and kept me informed all the way. The work took two full days and required 30 tons more gravel than estimated, but there was no change in the price. Zack showed up early with his crew of four guys. They were all polite, respectful, and worked intensely from the moment they showed up until the end of the full days. The guys seeded and put burlap over the soil alongside the driveway and it has grown in nicely. This past spring, we had over 5" of rain in two days, plus many heavy rainstorms since. Our driveway is absolutely solid. There has not been the least bit of washing away or drainage issues. The grading was correctly done, drainage installed properly, and it is a joy to come home every day to our lovely driveway. Our driveway problems have been solved. We strongly recommend ZR Landscaping and Grading and will use them again.