Recent Review: It all went quite well. When I called for an estimate, Pedro showed up on time. He viewed the work and made the necessary measurements. He presented me with an estimate on the spot. I did complain that the 20% off agreement had to be disclosed BEFORE the estimate was presented; however, I have no reason to question that the estimate reflected that discount. The projected cost represented a significant expense for us. Shortly thereafter an agreement was submitted and accepted via email. On the first day (and each subsequent day) the crew showed up on time. The project manager, Dwayne Graham, came on that first day and affirmed the details of the agreement. I asked that an additional two new pairs of shutters be painted and installed, and he agreed to add this to the agreement for $50. The work then proceeded apace. Each day of the four the crew worked in a professional manner, with good leadership from Tomas. At the end of each day, everything was straightened up and all equipment taken from the site. My wife and I enjoyed having them at our place. After a few days, we noticed the paint on the new shutters was bubbling up. Now Paint One had a chance to prove it stands behind its work. And they did! I emailed Dwayne, and he had a crew out in short order.They immediately began to strip ALL of the paint from the shutters. After priming, they began to apply the shutter paint, using the unfunished product that had been left with us. The workman was not pleased with the consistency of the paint. Dwayne took the paint to the local Sherwin Williams store where they suspected an inferior batch had gotten through. Other possible answers were the unreceptive surface of a new vinyl shutter and/or the possible thinning of the paint for a spraying application. Nevertheless, the situation was made right, and the result was excellent. It appears our paint job is now complete. However, I do have a concern about two possible problems in the not-to-distant future. The shutters in the front of the house are painted with the same original batch as the others. At this time it appears to be adhering well. After all, they were well-weathered. Also, the decorative metal support for the front stoop is showing small signs of rust-through. I do not know if this surface was sealed before being painted. Winter should help us see if this application will be durable. Neither of these cause me any undue concern, because I now know Paint One stands behind the quality of its work. In the meantime, we are enjoying our beautiful paint job and the compliments it draws from many friends and neighbors.