Belmont Central Air Conditioning Repair Service

Knowing little about central air conditioning, I relied on Angie's List recommendations to choose a knowledgeable company when our ten-year-old upstairs A/C unit was failing. Unfortunately, in this case, past performance does not seem to have been a good indicator of future performance. The installer spent all day removing the old equipment from outside and in the attic, and replaced everything including the slab. He did not install the Trane unit that the salesman referenced, but instead put in a Carrier; frankly, I don't know the difference. After installation, everything seemed fine at first. The unit is certainly quieter. The first problem was that the work failed the building inspection, with two defects. Acosta did not follow up when they received the inspection notice, as we thought they should. Basically, they ignored us until we insisted that they remedy the installation work. The second problem was that the system failed after only a couple of weeks. It would come on and start blowing cool air, and then cycle back off almost immediately. Apparently, Acosta does not do repairs on the weekend, so we had to wait until Monday. The repairman, who was not the installer, said that the condensation drain was completely clogged. The installer had said that we should pour bleach in that line every couple of months, something we had never had to do in ten years with the previous system. Wouldn't you think that the installer would check that the drain line was clear? It should not have clogged up in two weeks. We also insisted that the repairman also fix the problems that caused the inspection failure. The repairman insisted on being paid $169 for his work. We followed up later with a company representative, who agreed to refund that charge. However, it took many weeks and several phone calls to finally get a check. We have not yet had the second building inspection (this requires that you take at least a half day off from work). So, this has become a two-month hassle involving us having to miss work three times. We have received no documents from the company -- no manual, no written warranty, nothing. I think that we should have received a written warranty. I said that I would use this company again, with some hesitation. I think that it is best to have future repairs done by the same company that did the installation. And I am willing to give them the benefit of the doubt, based on their past reports of good results. But I will certainly check Angie's List again at that time, to see if we are just an exceptional case, or whether the firm's performance has fallen below par for other customers.

IT WAS VERY EASY TO DEAL WITH THEM. I GOT AN ESTIMATE FROM 4 CONTRACTORS AND ROSS and WHITMER HAD COMPETITIVE PRICING. THEY CAME AND DID THE JOB AND CLEANED UP WELL AFTERWARDS. THE SALES REP WAS KNOWLEDGEABLE AND ANSWERED ANY QUESTIONS THAT I HAD WITHOUT TRYING TO ''SELL'' ME ON WHY I SHOULD GO WITH HIS COMPANY.

When our air conditioner quit working during a week of 90+ degree weather, I called 3 different companies to come to our home to diagnose and quote the job. Acosta Heating & Cooling was by far the most professional, thorough, punctual and cooperative of the three so choosing Acosta was a "no-brainer". Gregg is very knowledgeable and he clearly explained our options to help us decide on the best air conditioner for our needs. He answered all of our questions patiently and also discussed what the job entailed. Our installer, Tim, showed up bright and early and got right to work. He worked through the day to make sure that our AC would be up and running so our home would be cool & comfortable for that evening/night. Despite a couple of frustrating weather-related power outages, which delayed the installation process, Tim stayed to complete the job and we had a comfortable, cool home by dinner time! From start to finish, we are extremely satisfied with Acosta Hearing and Cooling and would recommend them highly!

The central air conditioner was not cooling. Due to the age of the machine (19 yrs) and cost of repair, R and R suggested the option of having a new gas pack installed to replace both the air conditioner and our 20+ year old furnace. We decided on this, and could not be happier. We have used R and R for around 15 years for our HVAC needs, and Joe and Travis are the best.

Air Works was sent by American Home Shield after I had disputed a repair report from two other companies. We were impressed and having used them From the moment they first came until the project was finished I felt sure that the job would be completed the right way.  There were a couple of hiccups along the way. One of the workers was about to remove the wrong unit just as my husband went out to see how things were going. I feel that had he done so. everything would have been properly restored. One other hiccup was when the man who was going to install the coil came, it was to apologize, as he had to go across town to get a part he forgot. He was so upset but I had planned to be home the whole day so it was not a problem. When he returned he completed the job and made sure that everything was working properly. Overall we were very satisfied with the company and would use them again.

Everything was excellent.  When I first called, a service tech gave me some helpful advice to hold us over until they could get to our house.  Jeff, the tech, arrived on time, explained everything thoroughly, and replaced the part immediately.  He was very helpful and professional.  I highly recommend using Allied Aire.

It went great. Ken Weaver and his crew replaced the unit. They worked hard and got the new unit as quick as possible. Ken even found the same kind of unit that we had. Ken and his crew are very polite and honest. They do a wonderful job on so many different types of jobs. I have seen some of their work and it always looks great. We would hire them again. We need a new porch put down and that is who we will have do it. I don't think you can go wrong with this company.

I called for routine service on two central air conditioners. They were very busy and since it was not an emergency,a service was scheduled in 4 days. The man arrived on time, listened to what I wanted, and went to work. He had the problem fixed very quickly (low freon), and verified all was working properly. His said that the one air conditioner was trying to do the work of both and I only needed the work on one. He was professional, honest, and friendly. He answered all the questions I had and gave his advice, which I an sure is good. I will call Bradham for all my future needs.

I had purchased a service agreement in March 2008 from McClintock based on previous excellent Angie's List Reports and they did some service and repairs to AC units at that time. While performing regular service to the furnaces in Dec 2008 they recommended replacement of the first floor furnace and some parts replacement to the one upstairs. Since there were previously known problems to the AC units we decided to go ahead and replace the old Comfortmaker system with new a Trane dual fuel system. Everyone at McClintock has been great to work with from the office staff to Charles Gravely in Sales and Installers Paul and Joel.

Called a few of the companies high on the list. McClintock was the only company not rude and able to promise to come out as soon as possible as it was 100 degrees. Wes the repair guy and representative of the company were super nice and did everything he could to correct the problem. VERY pleased with this company. We are telling everyone about this company!