Waldron Central AC System Installation

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Angie's List : Local Reviews : Heating & A/C : MO : Waldron : Waldron HVAC Contractors : Waldron Central AC System Installation
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Business Description: Larry Vaught started our company in 1967. His sons started working here when they were 14 years old, worked their way through college, and now run this family owned business. Our company typically employs between 20 and 30 full time roofers. Through various training programs and weekly meetings, our employees are kept up to date on all aspects of proper installation methods. We do it all by the book! A discount coupon for Angies List customers is provided in our display ad. No down payment is required. Invoices are mailed after jobs have been completed and payment is due in 30 days unless other terms are negotiated. We always carry proper general liability and workmans compensation insurance, have occupational licenses for all greater Kansas City municipalities, and maintain all applicable contractor licenses.
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Recent Review: Our air conditioner was not blowing cold air.  Initial Service call identified possible slow leak.  We discussed at that time that it might be possible that sealing might be necessary and might get us a couple of years out of the old unit.  After two days, the air conditoner was again not working.  MVP sent the same repairman out the same day.  After looking at the system he determined that sealing was not probably an option and that a new unit was needed.  He brought us a loaner unit for our bed room that evening since the new unit could not be installed for about a week.  He also agreed to credit back the original service call so our only costs were for the new unit and it's installation.    This was in the hottest part of the hottest summer I can remember.  I really appreciate the professionalism of this business and of the gentleman that did the work.  Both the original service call and the subsequent evaluation call were performed as originally scheduled.   We had not used this company prior to this experience, but will use them in the future for any updates to our system.
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Recent Review: great, dan was very professional and explained the repair, capacitor replaced and wire connections cleaned up. job well done.
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Recent Review: Air conditioner broke in the middle of a heat wave. The house is 20 years old and parts were not available. They provided an estimate on a Tuesday and helped us by replacing the units on their day off (Saturday). They provided estimates on several units, not just the high margin ones. Service was completed on time with no errors found either then or since. They cleaned up after themselves and were professional in all facets of installation and interaction with us. I would have had no issues with trusting the installers which worked for the same company. I would use them again and do recommend them.
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Recent Review: Air conditoner was installed properly.
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Business Description: I'm "The Other Guy" you call when you want an Honest, Reliable and Friendly serviceman to come to your home and fix your appliances, furnace or air conditioner at a reasonable price. Up-front pricing on repairs so you know how much it will cost before I get started! Over 25 years experience. Don't hesitate any longer on getting those appliances fixed or having the furnace or air conditioner serviced for maximum performance. Give me - "The Other Guy" a call today to schedule your appointment 913-553-1699
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Recent Review: The technician was very friendly, knowledgeable, and thorough.
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Recent Review: Everyone was very pleasant to deal with, especially the customer service agent. She had me laughing hysterically by the time our call ended. The service tech was also pleasant and answered all of my questions.
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Recent Review: The coolant was low - again. J. T. found a leak in the coils. We discussed replacing the coils vs just adding coolant every year. After J.T. explained both options, we decided to replace the coils. She was very patient and professional in answering all of our questions. She displayed a thorough understanding of our heating/cooling system.
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3,233
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Recent Review: Wonderful. We joined Angies list several years ago because the company that installed the A/C that was replaced today, was so awful. We found R-Mech on Angies List and have used them for all our plumbing and heating and air conditioning needs. They have always surpassed expectations as they did today. The installers were great. Wouldn't use any other company but R-Mech.

Reviews in Waldron to Install Central AC

CAB May
We needed to replace an 18-year-old central AC with a struggling compressor. An AB May salesman came out immediately. He said we couldn't get the truly quiet AC we really wanted without replacing the furnace, too, which seemed foolish since it was working perfectly, so we declined and just accepted the regular AC. I don't know why an AC couldn't be made quiet without having to go through a specific brand and type of furnace, but I guess that is just another way to make extra money. I stressed repeatedly that we definitely wanted something quiet because of sound sensitivity issues , and he assured me that the interior noise would be the same since the blower would be the same, and the exterior noise would be quieter because the compressor was insulated and wouldn't be making the "last legs" noise of our current compressor. (I know that the AC industry's definition of quiet seems to be very different than my own--they mean "slightly quieter than a jackhammer," while I mean "just barely audible," but this was the 3rd co. I had called, and I was concerned that our AC would quit in the 90 degree heat, so I accepted AB May's bid). 2 technicians came out first thing in the morning to install the AC. They initially said they would reuse the coil cabinet and "upgrade" our breaker from "20" to "40" to handle the greater power of the new system. A freak storm knocked out our power, so they were working in the dark with flashlights for quite a while. They didn't end up to reuse all of the coil cabinet--they cut off one of the walls of the cabinet that came with the coil and taped that on instead, which could have affected the acoustics. They left without being able to test the AC. I noticed that they had left a huge grease/oil stain on our new rubber flooring, killed some of the plants around the AC (which maybe was unavoidable), and torn up the wood frame around a small new concrete ramp near the garage door and left the pieces lying nails up (I guess while checking the pipe that runs through the garage into the house?). The wood frame wasn't a big deal since it had served its purpose; I just wish they had told me they had removed it so I could clean it up. Later that evening when the power was back on, a different technician came out. He couldn't get the unit going and said he thought the first 2 technicians had installed a faulty breaker. A fourth technician came out, and they finally got the AC working with a "30" breaker. I could feel there was some air flow around the seams of the coil cabinet. I also noticed the pull light in the basement wasn't working anymore, and the technician said he guessed he had pulled too **** ** it and broke it. The blower was making a horrible low pitched vibrating noise, which I said contradicted what the salesman had initially told me about the interior noise staying the same. The technicians initially tried to blame it on "dirt" in the blower which they had cleaned out and thereby changed the noise. We said, "Then please give us back our dirt." Then one of them said it was because our air vents and returns were obstructed and started going around trying to change how much the vents were blowing and telling us we had to move the things that were in front of the air returns! Obviously not since the vents and returns had been that way before the new AC without the noise. The technician said he'd have his manager call us to get someone out to check on the noise and fix the broken light and left. I went out to listen to the unit itself, and it wasn't noticeably quieter outside than our old one, either, just vibrating at a different frequency. It was audible all around our property just like the old one. 3 days later, 2 more technicians came out. They did seem to be trying to adjust the AC. The technician told me the blower speed had been set incorrectly initially, the pistons were incorrect and had to be changed, and the refrigerant levels were incorrect. I'm not sure if they changed the breaker again or not--the cord in the ceiling was disturbed, so they must have been working with the electricity in some way. The cabinet had been retaped to eliminate the air leakage. The light had been fixed, but the chain we'd had on it had been replaced with a cheap string (I guess the technician who broke it took the original metal chain with him?), so we cobbled together some shorter lengths of chain I had to make an acceptable pull chain. He said the floor mat was stained, and they would see about replacing it. I told him the noise was still there, and he said the blower speed had to be higher for this unit, and that was what was causing the noise. Probable translation: I don't hear what you hear, don't know what's making the noise, don't know how to fix it, and anyway, you'll "get used to it". No, I won't. It's a shame that we paid all this money for an AC that will be a constant irritation. If you're looking for a quiet AC, don't buy a Daikin! I feel that the salesman misrepresented or was not truly aware of the noise levels of the unit. I will say that the technicians were very professional and responded immediately to concerns, but ultimately, they couldn't fix the underlying problem. It's just a shame that AC technology hasn't advanced in 18 years and that the industry is putting out units that are actually noisier than they were in the past.
- Sondra M....
AR Mech Heating Cooling & Plumbing
Wonderful. We joined Angies list several years ago because the company that installed the A/C that was replaced today, was so awful. We found R-Mech on Angies List and have used them for all our plumbing and heating and air conditioning needs. They have always surpassed expectations as they did today. The installers were great. Wouldn't use any other company but R-Mech.
- Douglas M....
ANeal Harris Service Experts
The coolant was low - again. J. T. found a leak in the coils. We discussed replacing the coils vs just adding coolant every year. After J.T. explained both options, we decided to replace the coils. She was very patient and professional in answering all of our questions. She displayed a thorough understanding of our heating/cooling system.
- Vicki S....
ASharp-Long 72 Degrees Air Conditioning and Heating
Our central air conditioner stopped running, and I called Sharp-Long because they had originally installed the system and had periodically provided maintenance on it in the past. The owner, J.C. Crossley, went out of his way to send a service employee to look at the problem within an hour (it was at the end of the day).  The employee, who was very friendly, courteous and knowledgeable, determined that the coolant had all leaked out, re-charged the system with recycled coolant for free and ran tests preliminary to determining whether we could claim a utility rebate when we replaced the system.  I was extremely grateful for the courtesy extended by Mr. Crossley and strongly considered his bid for replacement, but in the end we did select another bidder. I offered to pay Mr. Crossley for the service call, but he declined the offer.
- David E....
DBill's Heating & Cooling
Central Air quit working. I called my plumber and he recommended Bill's HVAC. Called Bill and he came right over. Bill is a nice person, but I told him what I suspected the problem to be (unit was humming and I thought it needed a new run/start capacitor). That was the problem and Bill put in a new capacitor. It took him 10 minutes. When he presented the invoice for payment I thought it was a little high but I thought it was due to being an emergency (no AC in the summer is an emergency) so I paid the invoice willingly. I was happy with their responsiveness and asked them to contact me to setup a semi-annual maintenance program. Later, I reviewed the invoice and had the opportunity to talk to the plumber who was at the house for another job. Bill charged $275 for a simple run/start capacitor. His Labor was separately stated. I have personally purchased and installed capacitors myself and the most I have ever paid is $18, retail. My plumber thought the capacitor probably cost around $7. I do not know what Bill's cost is, but if it around $7, then he marked it up almost 3800 percent. That is why I am giving him the rating as shown. Especially the rating for professionalism. In my opinion, there is never a good business reason to markup the cost of a part to that degree; even in an emergency. As such, I will be looking for another service provider to do semi-annual maintenance on the HVAC system.
- Larry P....
ATop Notch Heating Cooling & Plumbing
It went great. They came out and confirmed it was a great choice for our house then installed it and it's been working perfectly every since! I found out later that my parent's had used this company when they were alive, for the same purpose: to purchase and install a central air conditioner.
- Mary K....
BNeal Harris Service Experts
Purchase and Install went with a hitch, the only issue was with follow-up for KCPL energy rebate. Two of the people that handled my installation, the salesman and service manager, are no longer with the company, so the paperwork was not submitted. It took several phone calls and e-mails, and many months before I finally received my rebate check.
- Tom S....
AAB May
We have a home owner's warranty plus contract with this company.  The first time we called them the day before Christmas (2012) to fix a clogged drain, they said they could not come for 2 or 3 days as they were short of help.  Even though our contract states service within 24 hours/7 days a week including holidays.  Very disappointed in their lack of response and had to call another company to fix the drain.  We have a fixed $60.00 per service call fee, covering up to $2,000.00 in repairs/replacement per occurence.  THIS time when we had our central air go out on 5/15/13, they responded SAME day.  Sent a trained, friendly tech.  We were very pleased with their service and plan to continue our contract.  This is what we expect from A B May and feel what happened in December was an exception and not the rule of their usual manner of business. 
- Maurine R....
AStratton Mechanical Services
Dennis Stratton, the owner, provided the estimate andanswered our questions. His bid was the most reasonable and comprehensive of the three we obtained, and his personal knowledge from experience as an installer was superior to the competition. Dennis arrived on schedule with his crew and worked with them for the first couple of hours. The work was done in one (long) day, and his crew completely cleaned up after themselves. The installers were professional and courteous and worked with us to fit the furnace, A/C and water heater efficiently in a very confined space. We are very pleased withthe result.
- David E....
AStratton Mechanical Services
Mr. Stratton provided personable service during the home evaluation and bid process. Pointed out a furnace filter accessibility issue for new models with our setup that no other company did and was honest about limitations and options. Provided three proposals that included factory brochures, brand and product numbers. I wanted to know what I'm buying and other companies I interviewed didn't provide that much detail. He also installed a new A/C fan on our old unit that was the source of our problem so that we could be comfortable until installation of new one. The installation went smoothly and was professionally done. I was pleased, when at final walk-through, that the installer had replaced the old furnace drain garden hose that went to sump pump with PVC pipe. Maybe that's standard, but it wasn't initially discussed nor was it on the detailed proposal. Mr. Stratton's 25 years of HVAC experience was apparent and his and the installer's people skills were outstanding.
- Connie D....