Urich Concrete Countertop Installation

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Angie's List : Local Reviews : Countertops : MO : Urich : Urich Countertop Kitchen Installers : Urich Concrete Countertop Installation
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Recent Review: It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company.
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Recent Review: It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price.
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Business Description: countertops
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Business Description: Commercial Casework & Countertop manufacturer. 11-50 employees.
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Business Description: We are an importer & distributor of designer oriented glass, porcelain, ceramic, and stone tile. We also manufacture and install granite & quartz countertops.
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Recent Review: They installed the countertops day after I called to make an installation appointment. They showed up on time and did a fantastic job! 3 hours later they were in and they are beautiful!
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Recent Review: It went great. They came out for the initial estimate and showed some color options. We chose the countertop we wanted. They came back out for measurements. They made a third trip for installation. They were always prompt and the installation was excellent.
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Recent Review: Arrived exactly as promised time wise. Very careful with my house.  covered carpet.  put up drape around countertop to keep everything off carpet, cabinets, etc. Took about 1 hr and a half.  Had estimated 2 hrs. Very polite, and a pleasure to have in my home. Not to chatty, just right.  Went about his work as I wrapped Xmas presents in another room. Cleaned everything up.  Explained what to use to polish and what not to use. Left me smiling and with the assurance that if I needed anything, just give him a call.
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Recent Review: This review was accidently placed under concrete countertops. I had this company stain my concrete floors. Overall I am happy with the work that was completed, just not finished on time which was my only complaint.
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Recent Review: Their price was considerably higher than other companies. They were very nice and explained everything to me. They showed me samples as well.

Reviews in Urich for Countertop Installation

BRockSolid Custom Concrete
This review was accidently placed under concrete countertops. I had this company stain my concrete floors. Overall I am happy with the work that was completed, just not finished on time which was my only complaint.
- Jason D....
AOzark Granite Works
They were very professional. They had a turn around time which was less than anybody else. They also cleaned up after themselves. The price that they charged was good and reasonable.
- L N....
FRockSolid Custom Concrete
It is suffice to say that my experience with this particular contractor was not at all pleasing.  A very short synopsis is he was contracted and paid a $2000 deposit on 10/26/15 to complete 2 different contracts:  (1) staining my concrete floor in my kitchen, and (2) creating concrete countertops, backsplash and farm sink.  On the contract invoices, it clearly states that my deposit was for the second contract and that the “down payment for all work to be done is written into the other contract” which means he was to be paid in full for the concrete floor once the job was completed.  He came to my residence on 3 separate occasions (totaling probably about 6 hours) to do prep work to remove the old grout from existing concrete and stain about a 30" square (sample) on my floor, but the overall job was never completed.  On 11/12/15, my husband contacted the company and left a voicemail requesting a sit-down to get a clear understanding of when the work on the floor was to be completed as well as requesting monetary compensation for the time missed from work to be available when he said he would come and did not (3 separate times).  On the morning of 11/13/15, I received a text message from Mr. Steinmetz that stated he believed we could no longer work together and he would return my deposit and I should find another contractor to complete the work.  Within 1 hour (and several heated phone calls – one in which I was informed that he didn’t care about my measly $2000) he stated that he was NOT withdrawing from our contract and that he intended to complete the work, but that was no longer a viable option for us due to the deteriorated relationship.Since then, I retained an attorney from 11/13/15 – 12/31/15 who sent 2 letters to Mr. Steinmetz, who did respond in regards to the initial letter but stated that Mr. Steinmetz felt unsafe in our home any longer due to our military service.  The cost of the attorney strongly out-weighed the potential for any return, so on 1/13/16, I sent an email to the company stating that I did not wish to seek any further legal action.  On the same date, I contacted the Better Business Bureau and requested assistance in returning our deposit as well as picking up the equipment left in my home since 11/4/15.  I received an email from Mr. Steinmetz on 3/15/16 stating that he would consider filing a stolen property report for the property that he left since 11/4/15 and that since he has many clients that are attorneys, he would move forward with a lawsuit against me.  He assured me (in that same email) that he would move forward with this lawsuit “if [i] spend one more ounce of energy on this matter”Over the course of the last 4 months, each party has responded to the BBB inquires, but when the BBB suggested mediation, I agreed, however the company responded with the following message:  5/3/16: I am not interested in mediation.  We had already done work for this customer in 2013.  The customers were happy with this job.  We had a signed contract for this work in the kitchen and had already began working.  We had an unanticipated one day delay in the work, caused by another job.  We notified them of the delay but they became very irate and belligerent.  We did not feel it was wise or safe to continue the relationship. So I can accept that I will not have my deposit returned and only wish to provide other potential customers that this particular company has issues with both punctuality and professionalism.
- Jen P....
ASurface Pro LLC
Ryan was very personable and professional! He knew what I wanted and explained the process for me because I didn’t know how it worked. He made me feel comfortable with hiring him from day 1. I come home feeling like it’s a whole new house now because he transformed my kitchen into what I always envisioned it to be! I will be recommended him to my family and friends who need resurfacing work done!
- Kayla H....
FExpress Granite
Here is the summarized version of working with Express Granite: I have countertops that were installed into my new home that I have never seen before. The owner was awful when I called to talk about the situation (I worked with the owner, I would have been better off with a salesperson that knew what they were doing). I recommend NOT going here unless you want a surprise countertop.
- Lane C....
AGranite Transformation
They did a great job and were very easy to work with.  Everything in their advertising was true.  They were in and out very fast.
- Susan D....
ASt. Louis Countertops LLC
Highly recommend STL Countertops for any granite countertop needs you have. Frank and his team were excellent to work with when we remodeled our kitchen recently. We had a lot of granite and wanted as few cuts as possible. Frank made it happen. Their prices cannot be beat. Also they had the work done in half the time every one else quoted and they were professional and high quality. I highly recommend and plan to use again in the future!
- Jessica S....
CDobsch Construction
Dobsch Construction does beautiful work!!! However, he went on vacation and never came back to complete the job. He was called two times and gave approximate dates of when he would be over to finish. It never happened. My husband saw him recently and he asked if I was angry. I'm not upset that he failed to finish the work. I'm upset because he kept saying he was coming over and then didn't show. There was never an explanation of why he didn't return.
- J S....
ANatural Stone Care & Restoration
Arrived exactly as promised time wise. Very careful with my house.  covered carpet.  put up drape around countertop to keep everything off carpet, cabinets, etc. Took about 1 hr and a half.  Had estimated 2 hrs. Very polite, and a pleasure to have in my home. Not to chatty, just right.  Went about his work as I wrapped Xmas presents in another room. Cleaned everything up.  Explained what to use to polish and what not to use. Left me smiling and with the assurance that if I needed anything, just give him a call.
- Theresa L....
ANatural Stone Care & Restoration
Chuck came on the dot, when he said he would, carried in all equipment and started to work. He put up sheeting to protect the surrounding areas and brought all his own lighting ( in case it was a cloudy day)  He thought it might take 2 days to do (as we have a lot of area) but stayed until he finished.  It was a long day for him, but he didn't want us to be without our sink any longer than necessary.  Cleaned up the area and we got a fine job!  It's the second time in eleven years we've called Chuck.  (our kitchen takes a lot of abuse) and we'll call him every time for this service.  He's pleasant, knowledgable and we'd recommend him to everyone.
- Gail S....