Had water damage. They came to clean up fast, but left fans, rarely came to check except days later. Was hired to repair everything. I had to find the workers myself. They did additional water damage, but not hooking up the dishwasher correctly.
- Tish T....
AM & M CUSTOM CLEANING
THIS COMPANY WAS GREAT. THEY GOT US PUT ON THE SCHEDULE VERY QUICKLY AND WERE ABLE TO GET RID OF THE SMELL AND MOST OF THE SPOTS ON THE CARPET. WE WERE VERY SATISFIED WITH THEIR WORK. THEY DID THE BEST THEY COULD WITH THE PROBLEMS WE HAD FOR THEM.
- Clyde G....
FServiceMaster Restoration Services by Aerodry
This is a review of Service Master Restore by Arrow Dry On September 17, 2018 I filed a claim with my insurance for water damage from a burst pipe in the wall between my half bath and kitchen. Service Master got the bid to dry out the house and repair the damage to the walls, floor, and ceiling not to mention the some kitchen cabinets. My house is 100 years old with original hardwood floors and plaster walls. The wide baseboard and door trim are 100 year old oak and give the house its character. They dried out the house fine. The demo involved removing the plaster wall that the bathroom and kitchen shared, a 3 foot square of kitchen ceiling under the upstairs bathroom where the pipe had burst, pulling the base kitchen cabinets and pantry cabinet, the kitchen sink and counter top, the bathroom toilet and sink, and taking off the baseboard and door trim and taking up part of the tile floor in the kitchen and all of the bathroom floor. When it came to the demo they did not protect my hardwood floors in foyer from plaster dust caused from plaster removal. During the plaster removal they also did not cover any of cabinets drawers that they had stack up on top of one another with their contents still in them, nor did they cover the movable bar or pantry items they had taken out of the pantry which they had to remove due to the wall being wet. Service Master Restore took six and a half weeks to dry out the house and do the demo. They did not repair any of the wet cabinets and upon request they did put the sink and counter top back temporary so I could have water and be able to cook. On Oct 31st they notified me that they were quitting and would not be repairing my water damage and that they were returning my pull out cabinets and had not repaired them. They informed me that I would have to find someone else to repair the cabinets and repair all the water damage to my kitchen and half bath. Service Master Restore broke their contract with me and I am not recommending them to anyone. For the six and half weeks they were here all they did was to dry out the house and do demo. There were weeks when they only showed up for one day in that week. Furthermore I am telling anyone who is considering them to choose someone else.
- Nancy R....
ACopeland's Home Inspections LLC
Mr Copeland and his son along with his other employees did an OUTSTANDING job from start to finish. This entailed the complete removal and replacement of all kitchen items, the demolition of old cabinets, removal of flooring. This was followed by the installation of new flooring and cabinets. In the basement, it entailed the removal of furnishings, removal of all wall coverings, stripping the carpeting, removal of a closet and bathroom walls. It also included resealing the cracks in the basement walls and constructing new walls entirely (to include the bathroom enclosure). Additionally, in the kitchen, Mr. Copeland provided us with increased electrical outlets and rerouted the plumbing venting system that had been improperly installed in the original design. He also went further by adding "nice to have" touches to enhance the beauty and functionality of the kitchen . . .we are extremely pleased!! We did have issues with the box store (a major company) that ordered the wrong cabinets initially and caused a 30-day delay due to having to reorder the correct cabinets that we initially requested AND were on the employee's work order. We also had relatively minor issues with the insurance company when cracks were discovered in the basement (when the walls removed) and requested their evaluation. This caused another two-three week delay while they had another company evaluate (who determined it was not an issue and not covered) but failed to inform us in a timely manner to enable Mr. Copeland to continue. Scheduling was a bit of an issue only due to the fact that Mr. Copeland and his crew are very busy and in high demand by those who know of his work. In Summary, Mr Copeland, his son and their entire crew are EXCEPTIONAL. Specifically, Mr. Copeland is extremely conscientious, meticulous (to the point of being a perfectionist) and throughout the project had our best interests at heart. We would, WITHOUT A DOUBT, recommend him HIGHLY to anyone needing home renovations or inspections.
- Donald W....
AStain Pro - Fence & Deck Staining
I woke up to a brand new finished basement with standing water. I thought to myself, "who do I call" and the first thing that popped into my head was an ad I had seen in my local newspaper for The Flood Pro. A friend had used them and talked about how pleased she was with the work they had done at her house so I knew I could trust them. I made the call early on a Sunday morning over a holiday weekend. I was unable to reach anyone so I left a message thinking there was no chance I would be getting a call back before the work week would begin but to my surprise I was being called back in a matter of minutes. The Flood Pro is located North of Kansas City and I live in Chillicothe, which is about a 75 mile distance but they said they would go that far and took down directions to my home. Two representatives from The Flood Pro were at my door in less then three hours and I was never so glad to hear the door bell ring. The Flood Pro crew came in and immediately went to work extracting water from my brand new carpet in my kids' play area. The crew asked all sorts of questions about water line locations and suck and quickly determined that they needed to cut away a section of drywall to see the concrete foundation wall behind it. To my horror there was a large crack with water steadily streaming in and flooding under the wall into the carpet. The Flood Pro crew advised us on how to get the water leak stopped and gave us advice on who to call for the foundation repairs. They did not leave that afternoon until all the carpet pad had been removed from the house and no standing water was present. They sat down with me and detailed a plan of action on how to rectify the situation. I was so pleased with how they followed the job through to completion and my kids are back to playing. I do not consider myself a contractor by any means so it was helpful that they took the time to explain each step and the amount of time and money they estimated it would take. They were very accurate on both and I cannot be more pleased with the way things turned out. Since the water damage incident I have called on The Flood Pro to clean my air ducts and to clean my carpets as well. I was concerned about the amount of drywall dust that was in the home after construction but the builder did not clean it before we moved in. So when I read over some of their information during the water damage ordeal and saw that The Flood Pro also cleans air ducts I booked an appointment right away. I feel so much better knowing that my kids are breathing the cleanest air possible in our home and not a bunch of drywall dust particles. The Flood Pro also did a great job on the chocolate pudding stains left in the carpet from my little ones' fingers!!!
- Molly B....
AALL SEASONS FOUNDATION REPAIR & WATERPROOFING
Great from start to finish! Ron did what he said he would do, in the time he said he would do it, and left the place immaculate when the job was finished!
Business Description: Is your home or basement prone to flooding? If so, turn to State Wide Waterproofing. As a provider of home waterproofing services in Missouri, we can help keep your space dry so that you don’t have to worry about water damage in the future. We have a long standing A+ rating with the BBB.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Recent Review: THIS COMPANY WAS GREAT. THEY GOT US PUT ON THE SCHEDULE VERY QUICKLY AND WERE ABLE TO GET RID OF THE SMELL AND MOST OF THE SPOTS ON THE CARPET. WE WERE VERY SATISFIED WITH THEIR WORK. THEY DID THE BEST THEY COULD WITH THE PROBLEMS WE HAD FOR THEM.