Osage Beach Shower Valve Repair

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Reviews for Osage Beach Shower Valve Repair

DFour Seasons Plumbing
I had used Four Seasons plumbing in the past to plumb a gutted bathroom yrs ago. I finally was able to get the bathroom finished. When the contractor went to install the trim he noted that I only had cold water to shower head and hot water to body sprays.I contacted Four Seasons plumbing as I had had a good experience with them in the past. My call was answered and I was told they could be out 2 days later which worked with my work schedule. I missed a call from the office asking if they could come out earlier so called the day of service and was told by office staff that I was not scheduled for that day but the next. I informed them that I was scheduled for that afternoon and about their message left on my voice mail to reschedule the time. She then told me they had already had another service call moved to the earlier time. They would try to get someone out to my home that afternoon. I again stressed that I was already previously scheduled for a service call that day. Kelly arrived at my home late that afternoon. After working on my shower valves he informed me that they would require parts I needed to order from Kohler under warranty. He left my home and I noted a large leak from my body sprays running hot water to the extent it was splashing on to my bathroom tile floor. I immediately notified the office and they stated they could not get him back over that day and would have him over first thing the next morning. I later had to shut off water to my home for the night due to the extreme leak. Not to mention the water was running on a as yet unsealed shower floor and was discoloring it. Kelly showed up the next morning with parts found at their shop and managed to stop the leak but still needed Kohler warranty parts to fix the valve. Kelly was pleasant and said to call when the parts arrived and they would complete the work. He returned was I received parts and I finally had hot and cold water to both sides. I installed the trim myself. I had to scrub the shower floor to remove the marks from the previous leak left running prior to sealing it. My contractor still thinks the valves malfunctioned due to being welded in place with the valve interiors not being removed. I later received a bill for $247.00 for 3 service calls. I contacted the office and talked with office staff and asked why I was charged for 3 service calls when the second was due to a leak caused by work by their worker. I told her I felt that it could have been corrected the first day as their office is probably only 2 miles from my home and parts where found at their shop to stop the running leak. I told her I had no problem with the first and third service call but felt the second was caused due to work by their shop.She stated she would talk with Kelly and the owner and get back with me. I received a voice mail from her and she stated that yes Kelly had said the water was running when he left and she had talked with Dave the owner and yes I did owe for all three service calls and please send payment asap. I feel the company has grown and no longer is as responsive to the customer as in previous years. I did not ask for the bill to be negated entirely but did feel they were responsible for the large water leak and the second service call. Otherwise I could have waited until the parts arrived and only had 2 service calls. I did give the new parts to Kelly to replace the parts used from their shop to stop the leak.Just saddened by Four Seasons plumbing attitude about this situation. I also sent a letter in with the bill when I paid it explaining my disappointment but received no response except a cashed check. SO very disappointed!
- Brenda C....
ACentral Missouri All Service Plumbing & Excavation
Jeff replaced a second faulty valve in our bathroom vanity.  We had used Central Mo. All Service Plumbing before and again they were able to come to the house quickly to solve the valve issue and it was much appreciated.  When I had questions on billing, Robert the owner was quick to respond and come to a fair resolution.  I will definitely use them again for plumbing issues.
- Tracy N....
AC K Rentals LLC
Clarence Lyde a little late, but was very polite did an excellent job and was reasonably priced, I and and will use them more as needed.
- Richard T....
ADanna Enterprises LLC
I have recently sold my home and in preparation for the buyer inspections addressed some known deficiencies.  Over the past ten years I have utilized Frank's expertise for general carpentry, fence construction, electrical, plumbing, and a complete kitchen renovation.  The work is of the highest quality, the price always fair and the job done in a professional and timely matter.  Frank guarantee's everything he does and is so reliable I no longer bother with quotes from other providers.  I'm hoping to continue this association as I relocate to another area locally.
- Steve F....
AGraf Plumbing Inc
Victor was so professional! He arrived the same day I called. He was very patient and explained everything and answered all of my questions. The work was done in a timely manner and he cleaned up when he finished. I will definitely use Graf again. Victor is a terrific asset to the company!!!!
- Charlotte F....

Plumbing in Osage Beach

Angie's List : Local Reviews : Plumbing : MO : Osage Beach : Osage Beach Plumbers : Osage Beach Shower Valve Repair
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38
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Business Description: Dba: Four Seasons Plumbing LLC.
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7
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Recent Review: Jeff replaced a second faulty valve in our bathroom vanity.  We had used Central Mo. All Service Plumbing before and again they were able to come to the house quickly to solve the valve issue and it was much appreciated.  When I had questions on billing, Robert the owner was quick to respond and come to a fair resolution.  I will definitely use them again for plumbing issues.
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Recent Review: Clarence Lyde a little late, but was very polite did an excellent job and was reasonably priced, I and and will use them more as needed.
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66
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Recent Review: I have recently sold my home and in preparation for the buyer inspections addressed some known deficiencies.  Over the past ten years I have utilized Frank's expertise for general carpentry, fence construction, electrical, plumbing, and a complete kitchen renovation.  The work is of the highest quality, the price always fair and the job done in a professional and timely matter.  Frank guarantee's everything he does and is so reliable I no longer bother with quotes from other providers.  I'm hoping to continue this association as I relocate to another area locally.
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57
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Recent Review: Victor was so professional! He arrived the same day I called. He was very patient and explained everything and answered all of my questions. The work was done in a timely manner and he cleaned up when he finished. I will definitely use Graf again. Victor is a terrific asset to the company!!!!