Recent Review: I found the site over the web and contacted thecompany. From pictures sent via email, they helped me decide on size, and design elements and promptly sent me referrence since they reside outside my area. The item was made, shipped and damaged in transit and they took care of details of returning item to them, dealing wiht the insurance company, correcting the issue, keeping me up to date in the process and remaking the awning and getting it back to me. They supplied detailed instruction to my contractor for installation and were available via phone for consult during the process. I am very pleased.