I called on a Friday morning to request same day service. The receptionist said it would be late Friday afternoon. The plumber called at 6:00 p.m. to say he was running late, and called again enroute. He arrived at 7:00. He was professional, polite, and very matter-of-fact as we chatted about his task at hand. He seemed unaffected by the fact that it was a Friday night and he was still at work. Dutch Enterprises is lucky to have such a plumber.