Business Description: Personal Touch Cleaning Service has proudly owned by Sue Riley and has been serving the Columbia community for over 31 years. The housecleaning service is truly about trust, reliability, and consistency. Since we live in our community, our goal is simple; we want to meet or exceed your expectations on each and every visit. Personal Touch Cleaning, as a company, is licensed and bonded. Our service team is covered by workers’ compensation and liability insurance for your peace of mind. We also feel it is important for accountability and peace of mind that we strive to send the same team in to your home each visit. We specialize in recurring weekly, be-weekly and monthly housecleaning scheduled, as well as one-time deep cleaning which includes spring, fall and move out cleans. No contracts are required. However, we do require a two day notification for any changes made to your schedule. We take pride in introducing a chemical free cleaning system which insures that your home environment is safe for your family and pets. Going "chemical free" is a choice that we have made to help take care of our earth. We are pleased to provide all the cleaning equipment. Personal Touch Cleaning Service serves our community by proudly supporting Cleaning For A Reason. As a local business, we are grateful to have many loyal customers, which allows us to give back to our community. We are proud of the services we provide and are happy to help those in need. We are committed to providing the gift of a clean home to women undergoing treatment for cancer through the Cleaning For A Reason Foundation. We will focus on their home so they can focus on their health. We have a heart and soul for cleaning and want to share t his with the women of our community during t his difficult season of life.
They do a nice job most of the time. The best thing about them is they are here when scheduled. They never call in sick or go on vacation or quit like other housekeepers I have had.
- Connie C....
ASammi Services LLC
Sammi was wonderful! She was very responsive from the first point of contact and was very easy to schedule with! She also enforced that there is no need to pre-clean for someone to come clean, which really was a relief, as it's a crazy month at work for my husband and I. She was on time, texted me when she was done, and left a great note. She cleaned everything beyond my expectations and there was such a sense of relief when I came home to a clean house. I can't recommend Sammi enough and I will continue to use her!
- Emily G....
FMaidPro - Columbia MO
Use MaidPro at your own risk. We used MaidPro five times. The first two were done by a person who was very meticulous, and everything was incredibly clean. We were thrilled. The third time MaidPro #2 came, and we could hardly tell that someone had cleaned anything. After that, we insisted that person #1 come. The fourth time, MaidPro #1 came and everything was fine. The fifth time, MaidPro #1 was unable to come, so MaidPro #3 came. MaidPro #3 did not even touch the master suite bathroom (not the toilet, not the shower, not the tub.) We were upset about that because this is half of the reason we wanted our house professionally cleaned. MaidPro #3 used a vacuum cleaner that was so filthy it made my house smell like a dog kennel, so I asked her to stop (I can vacuum myself, don't worry about that, I told her.). MaidPro#3 left her cleaning supplies in my house and also her used coffee cup. And to top it off, MaidPro #3 left the garage open, *and* the door to the garage open. We have an 8-week-old kitten which was lost for 2 hours because we were frantically searching for her. MaidPro sent a quality control person who was very polite, she helped us find our cat. The quality control person told us that she didn't want MaidPro#3 to have been hired in the first place because there were been problems in the past. What was annoying was that after all that, MaidPro never offered to refund our money... I was left losing a half day of work and $120 for a half-cleaned house and a missing cat. NEVER AGAIN. Buyer beware-- if you get lucky and get a "good" MaidPro then you're all set, but if you get "unlucky" you're throwing money into the (uncleaned) toilet. They have a "checklist" where they detail what they've "completed" but it is all bulls***. The maid simply checks all the boxes and leaves a half-cleaned house 40% of the time. Not good odds.
- Scott Y....
FPersonal Touch Cleaning Service LLC
We were very disappointed. We set up an appointment for them to come and do a deep clean while my mom was in hospital so she could come home to a clean house, and they called on the day of the appointment and say they were sorry and they were not going to be able to show up and they couldn't fit us in again for 4 weeks. It was very disappointing. They said they would call me again after they found someone to do the cleaning, and I called them again, and they haven't bothered to return my phone calls at all, even to tell me that they don't want to do the job. They have been terrible. The pricing was reasonable. We had arranged how much it was going to be and all that.