Salesman?s lies and misrepresentations persuaded me to buy windows. Promised delivery date kept getting extended. Windows installed are inferior in quality despite outrageous price. Salesman promised my utility bills would go down by ½. My utility bills went UP instead after installation. I have super expensive windows that leak air just as badly as the $189 thermal windows advertised on signs throughout the metro. I kept complaining to Champion. They sent guys out here a few times, but they were unable to fix the windows so they don?t leak air. Window installers chipped my freshly painted woodwork throughout the house. They announced they don?t do painting. The installers also left a lot of sharp-edged metal fragments and other debris in my yard which could injure someone or be caught in a lawnmower. Salesman?s lies induced me to buy insulation. He promised I would be contacted within 48 hours to set an appointment for installation. It was a week later I received a call, but only after I called Champion to complain. The installer from Williams Insulation wanted to come out to measure. He stood me up for 1 appointment. A second appointment was finally made. He called 15 minutes before the second appointment and said he didn?t want to come because snow was predicted. Then installer decided he didn?t need to measure and set appointment for installation. That day came and went without a word from installer. After numerous complaints to Champion, they decided to get another insulation company. The second installer kept promising to schedule an appointment, but never did. After a few weeks of nothing happening and my frequent complaints, Champion decided to get a third insulation company. I kept being told the installers were going to be here on such and such a date, but never showed up. Finally after 60+ days of broken promises and no-shows, I cancelled the order for insulation. I had also ordered a new front door. Delivery took longer than originally promised. On installation day, the installers were an hour late. They didn?t unpack the new door to make sure they had the right door I ordered. They totally ripped out my old door and framing, leaving a huge opening in near zero temperatures. Then they started to unpack the new door and get it ready for installation while my furnace is running constantly trying to compensate for the huge hole in my house. Fortunately the door I ordered did come and was the right size. The opening in my house was closed within 40 minutes. I don?t know what the guys would have done if the door had been the wrong style and size since my old door and framing were out in my yard. I had ordered a peep hole in the door, but this door had none. That necessitated another trip to my house to install the peep hole. The installers spoke heavily accented English I couldn?t understand, so I couldn?t really communicate with them. They damaged the freshly painted woodwork around my door. When I pointed out the damage, the installers just shrugged. Again I was told they don?t do painting, or at least I think that?s what they said. They didn't fix the damage. The salesman had promised me an additional $400 credit on the windows. I had paid for the windows, so he subtracted it from the contract for the insulation and door. When it came time to finish paying, the price for the door wasn?t at all what I had been quoted. After much wrangling with the KC metro boss, the price came down to what I had been originally quoted, but the boss wouldn?t honor the $400 additional credit. The salesman lied to his boss about what the $400 credit was for. I finally got $100 of that credit. I was just gouged on the price. I paid it just to forever finish this nightmare that had been dealing with Champion Windows over the course of 4 long months. Stay away from this company. It?s nothing but lies, deception, inferior products, price gouging, and unfixed damage to your home.