Recent Review: So, it should be clarified that our deck had to be rebuilt twice by this company. After the first completion, we were extremely happy about the solidity of the new structure and the workman's initiative shown in making small improvements to the overall structure to provide enhance durability and longevity: bolstering the perimeter beams with an extra header joist and the addition of flashing where the deck came into contact to the side of the house as he noticed it was missing from original construction. Admittedly though there were a few aesthetic details (a few screws that need to be angled better, the sanding of some splintered wood, and the replacement of a board which had a rather larger knot that had already begun to collect water after a rain) that I brought to the attention of the team who displayed prompt responsiveness in the correction of these items. However, approximately 2 weeks after final completion, during an on-site evaluation performed by the owner of the company, it was noticed that much of the wood, both the cedar-tone deck boards and the railing supports were splitting, and one of the 2 x 4 bottom boards that supported a row of spindles was warping. He took multiple pictures, and went off to discuss this with his team and to talk to his lumber supplier. He discovered that other wood sold from the same batch had been receiving similar complaints, so the vendor replaced the wood, at which point Precision made a decision to re-do our entire deck at no cost to us. The team went above and beyond what one would normally expect from a "return" or "replacement" of product. The structural rail posts were replaced with pure cedar for extra strength instead of the cedar-toned ones. The team re-evaluated the design of the railing system and decided to put in a cleaner more modern product that they had just started to offer their customers, eliminating the need for top and bottom wooden 2 x 4s (and therefore the need to treat and stain said wood!). Also, the stairwell (approx 20 steps) was tidied up much better, fitted with risers, widening the walking space through the elimination of the inner handrail, but instead closing off the remaining gap normally created there by boarding it up with vertical deck boards. The many small touches (the beveling and rounding of the wood on corners and edges) has really elevated our deck and are testament to the abilities and attentiveness of the Precision team. So, despite us having to get our deck rebuilt twice, we are extremely happy with the final product, the continual customer service that this company strives to provide. While the deck is finished and awaiting the drying time period before we stain and seal it, we have been invited to call the team back to come out and inspect the condition again for further product control. This is the type of commitment that one does not often find these days.