Recent Review: We called them to set up an appointment because a 6 year old carpet was starting to show bulging along the edges where the carpet met tile and along walls as it started to separate from the tacks. They agreed to come out in the morning two days later. The day before they called and asked if they could move up the appointment 30 minutes, which we agreed to. We had the carpet cleared off before they arrived, so there was no moving to be done. Two guys showed up at the appointed time and stretched and trimmed the carpet. When they were done, they walked the carpet and checked it, then vacuumed the carpet to remove the trimmings (and they got most of them). They were very quick about the job but they did not seem rushed. They were done in 30 minutes.