My first experience with Hamlen Home improvement was when I was getting quotes to build a new cedar deck (over 10 feet off the ground, so not an easy job). Of the 5 estimates I got for the job, I went with Hamlen Home Improvement because he was punctual, had great communication and was approachable during the estimate process, was enthusiastic about what he was going to create (passion for his trade), and his price was very competitive. Since that time I have hired Hamlen to complete a total of 4 major projects. The initial project of the deck was done on time, within budget, had a HIGH level of craftsmanship (it's beautiful!), and most importantly because there was ALWAYS constant communication throughout the project. Hamlen Home Improvement WILL involve you in the project as much as you desire, will check with every decision before a 'cut is made', and will make sure you know of any necessary changes or obstacles (that come up any time you deal with construction/remodeling). He truly wants you to be happy with the end result, and takes a lot of pride in the work he does. I have had Hamlen Home Improvement complete the following projects on my house/property due to my high satisfaction, and I have been nothing but impressed and satisfied with each project: -Cedar Deck -6' Custom Wood Fence (I designed what I wanted, and he built it from scratch!) -Retaining wall -Installation of Drainage Tile -Complete basement finishing: 2 bedrooms, 1 bathroom, living room, hallway and storage area. I will touch on the basement finishing, as this was by far the biggest and most impressive work he did for me. Hamlen Home Improvement handled every aspect of this project, and even though he hired other professionals that were experts of specific areas (plumbing, electrical, HVAC, fireplace and stone mason), he was ALWAYS the one that dealt with them and held them to the same high standard of work that he holds himself to. I did not have to stress or worry about the subcontractors, because Hamlen knew his subs well, and was always keeping the communication lines open with me regarding scheduling, foreseeable issues, and general confirmation of design/construction choices. I was never worried about how something would turn out, because a conversation always took place to make sure we were on the same page. The final basement was extremely high quality, everything from wood floors to custom shelving to the inside of closets....It was ALL high quality and great looking! Every project I have done through Hamlen Home Improvement was done on time, cost came in very close to the estimate (and any changes I was well aware of prior to receiving the final bill), and I was left extremely satisfied. I believe that I have continued to return to Hamlen shows that more than I can say. I have also recommended Hamlen Home Improvement to numerous friends, family and neighbors, and I have heard the same positive response from them. One final testament to the quality of work: We put our house on the market (the one where all of the Hamlen Home Improvement work was done), and sold the house in under 3 months. In our price range there was over 80 homes for sale for a similar price, and of course the housing market is still down. The fact that we sold our house so quickly, and for FULL listing price, is definitely due to the work Hamlen Home Improvement put into it. We look forward to using them in the future on our new house!