Preston Gas Fireplace Installation

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Angie's List : Local Reviews : Fireplaces : MN : Preston : Preston Fireplace Contractors : Preston Gas Fireplace Installation
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Recent Review: Great-they were fast and efficient.
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Recent Review: VERY HELPFUL IN PROVIDING INFO AS WE SELECTED A NEW FIREPLACE AND SURROUND. A LITTLE CONFUSION IN THE COORDINATION OF INSTALL RESULTING IN DELAYS. BUT, THE FINAL PRODUCT IS GREAT. COULD HAVE USED SOME ADDITIONAL INFO ON OPERATION BUT VERY RESPONSIVE TO QUESTIONS WE'VE HAD

Reviews in Preston for Gas Fireplace Installation

DFIRESIDE HEARTH & HOME
FIRST OF ALL, I CONTACTED FIRESIDE HEARTH AND HOME BECAUSE THEY LIST AN OFFICE LOCATION HERE IN BURNSVILLE. WHEN I CALLED TO INQUIRE ABOUT HAVING THE ELECTRIC SWITCH REPAIRED TO MY GAS FIREPLACE, I WAS TOLD THAT THEIR OFFICES ARE IN ROSEVILLE AND THAT IT WOULD BE $125.00 FOR THEM TO DRIVE DOWN TO BURNSVILLE. IN ADDITION TO THE OUTRAGEOUS TRIP CHARGE ($125.00), I WAS INFORMED THAT IF MY GAS FIREPLACE WASN'T PURCHASED FROM FIRESIDE HEARTH AND HOME, THEY WOULD NOT SERVICE IT. I'M SURE FIRESIDE HEARTH AND HOME IS A VERY REPUTABLE COMPANY; HOWEVER, THE INFORMATION THEY PROVIDE IS MISLEADING, AND $125.00 FOR A TRIP CHARGE -- NOT INCLUDING ANY POTENTIAL REPAIRS -- IS OUTRAGEOUS!
- Lane K....
BHaley Comfort Systems Inc
VERY HELPFUL IN PROVIDING INFO AS WE SELECTED A NEW FIREPLACE AND SURROUND. A LITTLE CONFUSION IN THE COORDINATION OF INSTALL RESULTING IN DELAYS. BUT, THE FINAL PRODUCT IS GREAT. COULD HAVE USED SOME ADDITIONAL INFO ON OPERATION BUT VERY RESPONSIVE TO QUESTIONS WE'VE HAD
- Lori R....
FHaley Comfort Systems Inc
Poor experience. We fully agree with the previous reviewer. Haley has a lavish showroom but unfortunately, they are utterly misinformed about their own products and unable to show all features of their displays. They have very minimal knowledge. In the end, I looked at Heatand Glo in a different city and was astonished, how different the gas fireplace we wanted looked in real life. Very different from what Haley Employees tried to make us believe. Basically it would not have worked for our applications.
- Birgit K....