Minnetonka Above Ground Pool Installation

Get quotes from professionals in your area!

Angie's List : Local Reviews : Pool & Spa Service : MN : Minnetonka : Minnetonka Pool And Spa Cleaners : Minnetonka Above Ground Pool Installation
N/A
0
Reviews
Business Description: We are a BioGuard Platinum Dealer ready to help you with all your pool and spa needs. Bring in a water sample for a water analysis to ensure your pool or spa is at its best.
A
14
Reviews
Recent Review: There were professional and very responsive. Any issues that came up, they were very responsive. They handled everything very well. I recommend them highly. They are very accomodating. They will be our pool company from here out.
F
1
Review
Recent Review: Terrible experience. Worst service received from any Minnesota company - and that goes for pre-purchase, in the store, and even after sale. Do not go to Performance Pool if you can avoid it. Here is what happened: We have an above-ground pool in Jordan, Minnesota, and were interested in buying a pool treatment system that would maintain water quality and sanitation, as well as limit algae growth. We confirmed with Performance that they carried the system we wanted before driving the 40 minutes there from Jordan. They assembled the components, and twice we asked "Is this all we will need?", to which they replied "Yes. That's all. You have everything you'll need." We got home to learn they had only sold us pool sanitizers and the like but had not even given us the necessary dispenser for everything - the key component - meaning we'd spent $200 for nothing and wasted our time with a 1hr and 20 minute roundtrip. We called them back, and after an exchange, they promised on Monday, July 3, that they would order what we in fact had needed in the first place, and that it would be in on Wednesday, July 5. They would call us on Wednesday, they said. We received no phone call on Wed, or on any other day from them. When we called them yesterday, Saturday, they had not even ordered the promised dispenser at all. In asking why they never called us, they claim to have ordered the wrong part as though that explained why they didn't bother even to tell us that. Totally non-responsive. We drove the 40 minutes back there again just yesterday to return everything, given the lack of customer service or concern. The treatment in the store at that time was even worse, if you could imagine. The salesperson(Ted) told us to "Just order it from Amazon", after expressing a high degree of indifference to the service we'd received and the time they had wasted. He could not have had a more sarcastic tone. The manager (Jack) was standing right there when the salesperson sarcastically told us to order from somewhere else, said nothing/did nothing, and neither one of them so much as offered to put in a re-order(not that we would have wanted it from them anyway). The final insult came when the salesperson swiped our credit card for the refund, and no kidding, literally tossed it over the counter at us. We felt this business surely has an owner who ought to care about this kind of dis-service, but for our part, we will never come there again and will never recommend them to anyone. Terrible performance. Terrible service
N/A
1
Review
Business Description: New swimming pool construction, in-ground and above-ground pools, hot tubs and spas, far-infrared and traditional saunas. Year-round swimming pool and hot tub service. 30 employees, no subcontractors used in our pool construction.
N/A
5
Reviews
Recent Review: The guys I dealt with were friendly and professional and came back when they said they would. They were the 3rd pool company involved, and are my new pool people. A pool is too expensive and the season is too short to mess around with a company that doesn't really know what they are doing. Randall saved the pool season, and saved me from continuing to dump hundreds of dollars into a pool that had a bad filter.
A
14
Reviews
Recent Review: Fast and efficient good communication about work being done
N/A
0
Reviews
Business Description: We provide spa (hot tub) and swimming pool repair, remodeling and construction in the Minnesota. We are a family owned business located in Zimmerman Minnesota. We are honest and reliable, accountable and direct. Founded in 1995, we are a nationally recognized spa and pool company. By regularly attending trade shows, continuing education courses and product development seminars, we are up-to-date with the latest technology to benefit our customers' needs. Please feel free to discuss our qualifications. Our work includes residential and commercial swimming pools and spas, we specialize in construction, repairing and upgrading all aspects of your spa and pool
N/A
3
Reviews
Recent Review: They were recommended by a discerning friend who is equally ecstatic with them.  Jeff who is the pool designer came over to talk about the pool.  He listened very carefully to my preferences (size, swimming with pets, no diving board, more electrical outlets around the pool).  Rather than sell he asked about usage - what time of the day would I use the pool, would I be sitting around the pool, to help figure placement.  He asked me to watch the sun in my backyard - to notice shadows from trees and where the sunniest point would be.  He recommended a fiberglass step for the dogs because of their nails and found one that blended in beautifully with the pool.  He sent a 3-d video of the proposed pool in action.  It really helped solidify placement and options.  The quote was very accurate compared to final cost and every change order I wanted was discussed very clearly.  No surprises on price or timeline.  Jeff and his team built the pool really quickly.  No subcontractors - every team member was very competent and very pleasant. The gas, electrical and concrete guys used were equally nice!  All were very professional and did an outstanding job.  After the work was done, the owner Jeremy came over to show me how to use the phone app to control the pool functions.  Then both Jeff and Jeremy gave me the run down of how to care for the pool.  Great service!  The LED light did not change colors so Jeremy came right out the next day to fix it.  The best service experience of the project was : before the project was finished I thought the heater was too high so I tried to turn it down myself manually.  It was set automatically so it did not respond properly.  I thought I had messed it up.  I texted Jeff at 7am on a Saturday to tell him I thought I had ruined their settings.  I was so worried since there was an error message flashing.  I asked him "what should I do?" - his response.... "JUMP IN!".  Was great to allay my fears and he followed up shortly to say it was not an issue at all.  The real plus of using this company is that who else gets the pool designer as the pool builder too?  Most outfits outsource the building to subcontractors.  I could work happily in the day and not worry that I had to be there to make sure everything was done as requested - Jeff knew exactly what the pool should be like as he designed it.  Every single member of the company is responsible, courteous and professional.  I highly recommend this company and thanked my friend profusely for having recommended them.  Incidentally the cost of the pool alone was $5k cheaper than their competitors.  The products used were equal or higher quality.  The difference I assume is being a small business and doing the work themselves, they don't have layers of sales people and pool building subcontractors (who don't have the same vested interest in outcomes) to pay.  I could not be happier and look forward to using them for their maintenance services for years to come.
A
43
Reviews
Award 2018Super Service Award
Recent Review: Very knowledgeable, honest and no pressure during the sales process.  Quality product was sold to us and quality installation.  The team and their contractors were very experienced and knowledgable on all aspects of installing pools.  We are very happy with our new pool and very happy with our decision to use Prestige Pools.  Would definitely recommend them to our friends and family.
C
20
Reviews
Recent Review: I have used Kalifornia Pools and SPA for at least 5 years ever since I got a mailing advertising a closing cost which was below market value at the time. They have been responsive to my needs. Left a message on their voice mail and discussed my pool heater needs and Nick provided me several options to replace the heater. I desired a slightly larger pool heater than what was in place previously. We went over the various options and chose a heater which both was larger and fit the space. He emailed the cost and I gave him the verbal to install, he said he would get it on the schedule and it would be a week and a half. I told him to install any time he called me the next day and it was installed. I find Nick easy to work with very knowledge and free with his knowledge. Great guy to work with and has been responsive to my emergency situations. What more can one wish from a service provider?

Reviews in Minnetonka for Pool Installation

ACustom Pools Inc
Custom Pools did a great job. A very enjoyable process from the start to finish and great friendly service since for pool maintenance. Custom Pools helped connect me with a great patio paver / landscape company that worked directly with me and Custom Pools to ensure a great end result. Custom Pools helped to make sure that I got exactly what I wanted and guided me through the process. I could not be happier with the quality of the pool, equipment and service.
- Marty B....
APRESTIGE POOLS
Very knowledgeable, honest and no pressure during the sales process.  Quality product was sold to us and quality installation.  The team and their contractors were very experienced and knowledgable on all aspects of installing pools.  We are very happy with our new pool and very happy with our decision to use Prestige Pools.  Would definitely recommend them to our friends and family.
- Michele L....
DKALIFORNIA POOL & SPA
I hired Kalifornia Pool to remove an in-ground pool and re-landscape afterwards. The price was right, but nothing else went well. The project should have taken a week to 10 days but it ended up taking 40 days. They started the project in early spring before road restrictions were lifted or dirt and sod were available and when there was just one dry day in the weather forecast. It turned out to be one of the rainiest periods in history. My yard ended up turning into a huge mud pit that wasn?t graded properly for drainage which caused my basement to flood along with other property damage. It took weeks for the yard to dry out sufficiently for the project to be completed. They did try to fix all of the damage including drying out the basement, repairing a fence, rebuilding a retaining wall, and replacing perennial plants. But the end result isn?t good. The sod is lumpy throughout and there is a large area where standing water collects after it rains.
- Lora L....
CPeterson Pools & Spas
It started very well. The sales person (Scott) was very responsive and accommodating. We ended up choosing to work with a different landscaper than they usually work with since we were more comfortable with our own guy. The coordination between our landscaper went very well and there were no issues. As we got into the summer, they were clearly managing multiple jobs and they started slipping. It would take me to call Scott to find out when they were coming next to keep going. Communication was not very proactive on their part. The problem really started at the end, while I was overseas on a business trip. When I got back I realized they had poured the concrete around the pool about 2 inches too low, preventing the automatic pool cover to fully retract under the pavers around the pool decking. Although this unique feature was clearly discussed during the design and pricing phase, it was portrayed as news to him. Together with our landscape designer, we tried offering several ideas (some very simple) on how to somewhat correct this, but they did not seems that interested in finding a creative solution to fix it. After repeated attempts, several calls and emails, I am still waiting on empty promises, missed deadlines, and unreturned calls. After spending over $100,000 on my backyard project, I now have to live with an eye sore and most importantly a safety issue because my kids can get their feet stuck in between the pool cover bar and the pool decking. If you are looking for a standard pool, they are your guys. If you are looking for something more unique that requires a little creativity look elsewhere. If you do hire them, make sure to negotiate a significant amount to be paid after your own final inspection and complete satisfaction. They insisted in full payment after they deliver the materials. In hindsight that was my mistake. After final payment, I just couldn't get them to complete the work to my satisfaction.
- Gonzalez A....
BPeterson Pools & Spas
They respond right away. They were here within a few weeks, while the other companies were booked or didn't respond.
- Linda P....
APRESTIGE POOLS
Presitge Pools installed our pool over 8 years ago.  Most recently we experience a loss in our family but still needed to work on maintaining our pool.  Prestige Pools is a family centered company and went out of their way to be sure I had what I needed delivered to my home so it was available when we needed it.  Our pool is located at a second home over 1 hour away.  i feel I have a great team in the Prestige Pool staff as they are happy and willing to help me maintain my pool long distance.
- Linda K....
AAmerican Leak Detection - Minneapolis
I have to say that I am very happy with the services provided. Travis and John came out and began the inspection of the pool. Being new to the area, Travis was very helpful and provided a lot of useful information about the pool and various services. I had a lot of questions and Travis was so patient and helpful with all of his answers. During the entire inspection, Travis explained what they were doing and what they were finding. Happy to say that findings were minor. Barring any unforeseen issues in the next few weeks, I am a happy camper. With the 30 day guarantee I am feeling happy with the results! Thank you!!!!
- Lisa H....
ACustom Pools Inc
I worked directly with Ginny, who is one of the owners, but all of her staff is great. The worker also re-piped the duct work and did a good job. They also do free water analysis for your pool, and I consider them very reputable. I would certainly recommend this company.
- Renee C....
ACustom Pools Inc
THEY WERE RESPONSIVE, UP FRONT AND HONEST. THEY RUN THEIR BUSINESS WITH INTEGRITY AND HONESTY AND I TRUST WHAT THEY ARE DOING.
- Susan &....
FRd Glaser Properties
first he tried to bid the job for $2500. I told him that was more than the pool stores charge. than he lowered his price to find the most I was willing to pay which was $1500. he told me he was a Mn licensed contactor which was a lie and he also states it on his proposal invoice. I reported him to the state at 651-284-5065 (1) (2) (1). 5 beams were 1/2 to1 inch to low. 2 pillar stuck out 1 to 2 inches from the rest. the wall seam was outside the pillar. the floor was 56 1/2 inches low because he did not put enough sand in it. he used fill sand instead of mason sand. the floor dept varied 2 1/2 inch throughout. he refused to fix the floor saying my expectations are too high. he said he did not know how to fix the floor other than to add portlan to the sand and cement the floor for another $500. no one cements above ground pool floors in Minnesota because they will crack. he said he did not know how to fix the hight of the pillars. I still owed him $750 for a total of $1500 and he said he would rather walk than fix this and get the remaining $750.. I have to have the pool taken down and done over so I am out the $750 I gave him.
- Brent R....