Due to weather, the project got off to a slow start. This delay ( an usually cold and very wet spring) were circumstances outside of Trevor’s control. As the project was delayed, we informed Trevor that were holding a party on a specific date and he made sure he had the job completed in time for us to hold our party. He even came in and worked on a Sunday (I think this may have had more to do with weather delays causing him to fall behind with other jobs too, but it showed us his commitment to getting the job done). Before Trevor did any weekend work, he first checked with us to make sure his working outside a time specified on the written contract would fit in with our plans. Trevor had a couple of set-backs as he did his work. First, the previous deck’s construction (from previous home-owner, not Trevor) was much worse than expected and demolish of the old deck was a lot more difficult than any of us were expecting; however, Trevor exceeded our expectations, rolled with the punched, and always made sure to keep up is the loop with what was going and was very up-front with any changes to the bottom-line final cost of the project. Really, the only thing that caught us off guard with the project were items outside of Trevor’s control. They were the absolute horrible condition of our previous deck (once Trevor dug, we discovered the previous home-owner’s deck really was not set on a solid or stable foundation and a whole new foundation needed to be dug), and the job took longer than initially expected (again due to much more difficult demolish of old deck and horrible weather conditions.) As the crummy weather caused more delays at times it felt a little like Trevor was trying to balance multiple jobs as instances when he could get work done for any costumers was extremely limited; however, when Trevor was working on our deck, he was a bona fide professional who did a yeomen’s effort. Trevor is extremely focused when he works and does not dilly-dally around or waste time. I was home a lot when Trevor was working. What I witnessed was when he is on the clock, he doesn’t waste a second of time. His focus and work ethic was quite impressive when he showed up to get the job done. Trevor was extremely knowledgeable with all things decks. It was almost like having my own personal deck savant working on my behalf. He truly has a remarkable passion for deck building. Not only did he want to deliver a sturdy finished product, but the overall aesthetics and final look of the finished product were also crucial aspects of the project to Trevor throughout its creation and process. As he worked and interacted with us, I commented to my wife that at times it seems to me like Trevor treated out new deck like he was an artist creating a breath-taking masterpiece of fine art. This passion produced an amazing looking finished product. The end results are an amazing looking new deck and staircase. Trevor told us our deck is pretty much 100% covered for five 5 years. If anything warps or goes bad, he’ll replace it to us at no cost. Trevor also added little touches to make up-keep of the new deck much easier. For example, he put a space between the stairs and deck so than when we go to stain it in a year, there is plenty of room for us to stain all exposed wood without having to worry about missing any little nooks or fighting for space. Trevor also replaced our old wood spindles with new, virtually maintenance-free aluminum spindles. Trevor told us our new deck is so sturdy, we could wrestle elephants on it without fear of it collapsing, and I bet we could! Trevor also worked with our local community’s building code folks. He took care of all permits and official inspections. Now we can relax without any fear when we hold Nacho Libre style Pachyderm wrasselin' on our new deck without fear of it collapsing or the deck not being up to local code. I would hire Trevor again in a heart-beat if I needed another deck built. I plan on calling upon Trevor again in a year to the staining of the deck he just created. I have even recommended he do some deck work for my parents. If you need any deck maintenance, refurbishing, demolition, or deck construction; Hamlen Home Improvement and Trevor are/is the guy to call. I think you’ll be more than satisfied with his end results.