Recent Review: Above all, the main things we liked about Eric and his team were how great they were to work with. We were very indecisive customers, and he worked with us patiently and flexibly as we changed our minds over the course of several months before finally deciding on what we wanted. He gave us numerous quotes as we tried to get the cost down to what we could afford. He adjusted his schedule to meet our needs, even bailing us out at short notice when we realized we needed some major extra help with a demolition project that we'd originally intended to do ourselves. Eric was super responsive, easy to stay in contact with, very helpful, punctual, and did quality work. Our main objective was to replace the carpeting in our dining room and the tile in our kitchen with LVP (a hard floor that looks like wood). However, we had a banister in our dining room that had several problems. First, the balusters went directly into the carpet. The carpet was cut around each individual baluster, which would not be practical for a hard floor. We couldn't switch from carpet to a hard floor without dealing with this issue. Also, the banister had sustained some damage, with some wood broken off the handrail and two balusters missing. Finally, the balusters were too far apart to meet code and were a safety hazard for our children. As we began getting quotes on the banister, we were shocked at how expensive it would be to replace it entirely. Eric worked with us to choose new balusters that would go well with our existing handrail and newel posts. In that way, we were able to save a lot of money by using some of our existing wood. Eric and his team essentially removed our banister and then put it back in again with the new balusters in order to install wood landing tread underneath it in order to make it possible for us to have a hard floor. They also repaired our damaged handrail and tightened everything up (repairing some previous looseness). The "new" banister looks great--better even than we expected! It looks up-to-date and very nice. We also ran into the issue of needing help demolishing our tile floor. More layers than we expected had to be removed, and it became quickly clear that we wouldn't be able to do it ourselves. Eric's team took over with very short notice, did a great job, and charged a reasonable price. We would definitely recommend Eric. He was responsive, flexible, helpful, and punctual, and his team was great.