"Husband went there on or around 5/9,, THEY set the date of 5/18,, he took the day off work to be here, they never showed,, i called sat. morn. the guy promised me he would try to come out sat. but would call, he did not, i called back, THEY rescheduled for 5/25.. Found someone to cover me at work so i could stay home, they did not show even though all day they promised they would, then they put me on voice mail and the girl, heather even hung up on me when she relized it was me, then they called to say they would be here Sunday,, not even a return call, same today. Now 3 weeks later, everyone is too busy to come out. They only have to install a liner, no leveling nothing,, the liner is brand new in the box." Customer is Cathi Daly. I wrote this review on her behalf.