Sylvan Lake Geothermal Heating Installation

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Angie's List : Local Reviews : Heating & A/C : MI : Sylvan Lake : Sylvan Lake HVAC Contractors : Sylvan Lake Geothermal Heating Installation
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Business Description: Service and installation of duct work, furnaces, air conditioners, geothermal systems, ductless mini split systems and in floor radiant heat.
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Business Description: Superior Plumbing & Heating, Inc. is your Michigan Heating, Cooling, Plumbing, Air Conditioning, Geothermal Heat Pump, and furnace repair, service, replacement and maintenance Company located in Oakland County, MI.
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Award 2018Super Service Award
Business Description: When you need an air conditioning or heating problem fixed fast and fixed right, you need Andy's Statewide. At Andy's statewide, we go the extra mile to provide exceptional service for all your air conditioning and heating needs. From minor repairs and part replacements, to a complete new system design and installation, we are the company to call. Plus, we offer comprehensive maintenance plans to keep your system in top shape and your home comfortable all year long.
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Business Description: Air Comfort Solutions provides many services to keep you and your family comfortable and safe. A few of the products and services we offer for your heating, cooling and indoor air quality needs are Service and Repair, System Maintenance, Advantage Member Plans, Replacement & Installation, Guarantees, Air Cleaning and Purification, Duct Sealing, Heating, Geothermal, Air Conditioning and Indoor Air Quality Products, and Commercial Services for your business. We are always available for emergency service. Our Exclusive Written Guarantees Are Designed to Protect You and Your Home. Request a free home estimate, Design your own heating and cooling system. EMERGENCY SERVICE AVAILABLE 24/7 AT 248-625-2000.
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Business Description: Adkisson Air1 Heating and Cooling has proudly been providing heating and cooling products and services to our local community for more than 40 years. It has been our dedication, passion and years of satisfied customers that continues to keep us in business. From the first time you call, email or visit us, to the completion of your project and beyond, Adkisson Air1 strives to provide you with the best service and residential heating and cooling products possible. Our friendly, well-trained staff seek to greet each and every customer with a pleasant experience.
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Business Description: At First Choice we pride ourselves on providing you with the best trained technicians possible, who genuinely care about your home, comfort, and safety. We use the latest technology to ensure that you receive the most accurate diagnosis of your problems and the most efficient installations possible. All our employees undergo a background check before being hired to be sure we’re not sending anyone to your home that we wouldn’t want in ours. LICENSE#: 7113325, 3154421B.
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Business Description: Furnace and air conditioning installation, maintenance and repair for residential, commercial and industrial customers. We take credit cards, cash, check, as well as offering financing.
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Business Description: We are a family-owned Michigan business. I am a family man and former United States Marine looking to provide my community with affordable, dependable and honest work. We finance in-house, accept payment arrangements, accept credit or debit and offer special discounts to veterans, veteran's families, seniors and students.
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Recent Review: Hi-Tech installed my Geothermal heating/cooling system and HUGELY exceeded my expectations. This is the best contractor of ANY type that I have hired. Everything was done on-time and as described, all of my questions and concerns were answered promptly, and my heating bills have fallen off a cliff. I talked with six different geothermal contractors before deciding on Hi-Tech. There were the price-gouging and quot;bigand quot; shops with dedicated salespeople--plenty of experience but insanely high prices. Also the typical fly-by-night hacks that cut corners to get the price down. Hi-Tech did GREAT work for a LOW price. They were also the only contractor willing to explore the possibility of installing an open-loop system for increased efficiency--others simply would not go there (it seems closed-loop is a bigger moneymaker--more cut-and-dried). For HVAC/geothermal, I recommend Hi-Tech and no one else. I literally could not be happier with the level of service.
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Recent Review: We recently purchased our home which had A Huston system in it. I called around until I found the company that installed the system, Michigan Energy Services. The person that answered the phone immediately knew the house, systems installed, and when it was last services. Kevin came out and spent the time to answer questions, educate us on the systems, checked all systems and thermostats, replaced a faulty zone damper motor, and did some cleaning. Very polite and helpful, was not in any hurry to leave, which made us very happy since we had many questions. Overall a wonderful experience, and we will be using them again for scheduled health checks and any necessary maintenance.

Reviews in Sylvan Lake to Install Geothermal Heating

ALakeside Service Company
We are very satisfied with this company. They were thorough with the initial inspection, they came back again for a second inspection after we signed the contract, the installation was flawless and the final cost was exactly as quoted. We ran into a problem in June (4 months after the installation), when the power went off as the air conditioning was on (thunderstorm). It was Saturday morning. They responded immediately, we were contacted by a technician within the hour, got telephone instruction on how to restart the system, and a call back 30 minutes later to see if everything was OK. We had another problem a month ago, when an old pipe broke and spilled water on and inside the electric box. This time it was Friday. A technician was here in three hours, and worked until late to make sure everything was working properly. All this was covered by the warranty, so we did not have any expenses. We are glad we found this company !
- Serena P....
BPorter & Heckman Inc
On time, completed in one day, left several marks in drywall from removal of the old furnace and installation of the new.
- David G....
BPorter & Heckman Inc
Two years ago, I selected Porter and Heckman out of Lapeer, MI to perform my Geothermal heating and cooling system installation, comprised of two separate systems: a WaterFurnace Series 7 Geothermal heat pump for the home with a pre-heat tank, whole house air cleaner, humidifier, all duct work and exhaust venting, and a zoning system with 5 separate thermostats in the house. The second system included a WaterFurnace Series 5 geothermal unit for the detached garage with all duct work, humidifier, and zoning system with 2 zones. In addition, a Symphony unit was installed for remote operation of both systems along with a water alarm. Since Porter and Heckman does not do their own loop fields, Michigan Energy Services was used to perform all well drilling and loop field installation. The total cost spent with Porter and Heckman was $75,142. Initially I had some issues with the system. The compressor during the winter months was very loud, and the vibrations could be felt and heard throughout the home. Ted was my main contact who provided me with all sales quotes and invoices throughout my experience while Gary was a backup. During our first set of issues, technician Chris was sent to our home. Chris was informative and knowledgeable. Unable to quell the compressor noise, both Gary and Ted arrived at my home within a couple of weeks, accompanied by a WaterFurnace certified technician. Several noise tests were conducted. The WaterFurnace representative, Ted and Gary, deemed the noise and vibration levels, “within the acceptable decibel range”. Several panels on the furnace were tightened up, which helped somewhat with the vibratory noise, but not entirely. I also had a former Porter and Heckman customer come to my home to give his opinion on the noise. He agreed that this noise was unacceptable. I chose to go with geothermal for many reasons, but most importantly because WaterFurnace, along with Porter and Heckman, markets this unit as the “Cadillac of heating and cooling systems”, a product that “meets the highest standards” with “computerized testing and quality control procedures instituted on every unit”. I was also told that a geothermal system would significantly decrease my utility bills in the summer and winter. Although my gas bill in the winter only averages $40-50, I was floored when one billing cycle cost me over $500 in electric alone. My house is 2,450 sq. ft and the electric backup on the house only (not the detached garage) is in use during the winter months (detached garage was kept at 63 degrees with no electric backup connected). When I copied my utility bill and sent it to Ted via email, his response was “that doesn’t seem that high for two systems”. Prior to signing with Porter and Heckman, Ted stated to me that the heat pump comes with a 10 year warranty while all accessories have a 5 year warranty. Fast forward to August 2017. I’ve been in my home for just 19 months, and my furnace began making a howling sound through some of the air ducts recently. My zoning air pump also went bad as evidenced by a very loud vibration from the unit. Chris came out on August 11th and stated that the furnace noise was due to a dirty air filter. He also agreed that the zone pump was clearly defective, and that since the zone pump was an accessory, it was covered under the 5 year warranty. This was diagnosed in just 10 minutes. Chris did not have the zoning part with him and stated he would be back the following week. He came back 2 weeks. The swap out took no more than 15 minutes, and a week later I received an invoice from Porter and Heckman for $120 for the air pump. I left a message with Ted asking why I was being billed for a component that I was told was covered under the 5 year warranty. I did not receive a call back after several days. I subsequently called again and spoke with his secretary. She informed me that I would get a call from Dave or Chris. I received a call from Dave who stated that “Ted asked me to call you and explain that any accessories that were not made by “WaterFurnace” are only covered under a 1 year warranty.” I kindly reminded him that I paid over $75,000 with Porter and Heckman for “their top of the line system” and was not made aware of this. He agreed but stated I would have to take it up with Ted. Since I was unable to reach Ted via phone, I emailed him and apprised him of my concern. What transpired is listed below verbatim: Me: Ted- I just spoke with Dave about this. He said to follow up with you and explained that all of the water furnace accessories are covered under the 5-year warranty but this technically is not a water furnace product. When Chris came out he said that this would be covered under the 5-year warranty. Again, we spent over $75,000 with you guys on our heating and cooling systems and have only been in the house for just over a year and a half. I didn't foresee having these types of issues with such an expensive system. Nor was I made aware that this is not included under the 5-year accessory warranty. We went with Porter and Heckman because of their purportedly good reputation and also after speaking with several of your customers. Can you please shed some light on this? Ted: HI Mike, The part in question is not a Water Furnace part and was not purchased from Water Furnace it is a zoning part that we purchase from Retro Zone out in Texas. The warranty is only one year. I see Chris was out on 8/11 for a noisy furnace and found the filter plugged from a sanding project. This could also be the cause of the pump failure if the pump was exposed the dust as well.. That call should have been a billable call since it was a maintenance related issue. The Trip charge should have been $75.00 plus he was there for an hour. That should have been a $222.00 service call. The pump cost us $80.00 we mark up parts 15% which would make it $92.00 plus he was there ¼ of an hour which would be $36.75 totaling $129.00. your quote clearly states that Water Furnace accessories have a 5 year warranty, that’s only parts ordered from Water Furnace. Your preheat tank, humidifier, and zone pump and other related zoning parts purchased from other venders, only have a one year warranty. Looks to like you got a great deal at only $120.00 Me: When Chris was here on 8-11, it only took him 10 minutes for both of us to determine it was the filter. The rest of the time was spent talking about putting in a future zone in the sunroom and what that would entail, as well as discussing the water situation in Flint. It didn't take him that long to diagnose the issue. More importantly, he verbally stated that the part was covered under warranty. I would be willing to meet you at half of the price of this since you're stating that it's not covered under warranty but he said it was. I can send you $60. Ted: Come on Mike, You got a great deal for a none warranty part. You can send the $60.00 for the part but I’m going to charge you the $75.00 trip charge for 8/11 plus the diagnostic charge of $36.50, with the $60.00 for the part that totals $171.50 that works for me. And Chris says thanks for throwing him under the bus on this, he says he told you he thought it was under warranty. He knows it’s not covered by the Water Furnace warranty he thought it might have had a two year from Retro Zone. Me: Throwing him under the bus? Are you kidding me Ted? Is this how you treat a customer who spent $75,000 with you? My offer has been rescinded, I will have my attorney contact you and the owner and I will be putting all of this on social media. Ted: I thought I was treating you fair by excepting the $120.00 and not charging for the 8/11 service call which would have been $111.50. So you ended up only paying $8.50 for the pump. It cost us just shy of $150.00/ hour to have a tech with a van on the road. He made two trips to your house. If you feel you need to have your lawyer call I am one of the owners and would be glad to speak with him. Clearly, the sarcasm in Ted’s responses is quite obvious and unfortunate. After several more weeks, I received an email from Gary asking to call him so we could review what had transpired (he was out of the office for a month). Gary, always one to address concerns in a professional manner, agreed that the warranty on the zoning system was indeed a gray area. I suggested all warranty information for purchased zoning systems should be illustrated to future customers. He agreed. He waived the fee and sent me a confirmation via mail with a zero balance. For the life of me I can't understand why this took so long to resolve. Nonetheless, it shouldn't have gone this far and Gary agreed. Aside from this issue, service with Porter and Heckman as been good. Chris is knowledgeable and informative when he's here for technical issues. Dave is always pleasant to work with, and Gary's customer service skills keep things in check. I don't know that I would go with a geothermal system had I had a chance to do it over, perhaps the electric bill would be lower if there was a way to use a natural gas backup option instead of electric. And unfortunately I'm still having the howling sound through the ducts in one particular area of the house. Otherwise, because of Gary, I'm obliged to give them good reviews overall.
- Gerald P....
APorter & Heckman Inc
They did excellent and we have nothing negative to say. They provided something we couldn't find anywhere else.
- Mariea B....
AKoch & White Heating & Cooling
We shopped around and had about three or four quotes for similar work.  Koch and White was not the cheapest, but seemed to have the most knowledge about the products without sounding salesman-ish.  They had several recommendations on how to get better air flow in my house, and noticed several issues with the existing ductwork that no one else noticed.  They were very timely and the install went very smooth.  Aside from the unit replacement, they did a lot of duct work and even electrical work after they noticed some impropertly run lines into my electrical box.  The installers noticed a leaky pipe (not at all to do with their products or services) and sweated in a new copper ball valve for me at no cost while they were doing other pipe work for the geothermal.  I received instructions on how things worked, how to operate the system and when I had some additional questions a few months later, they came back and tweaked some settings for me at no cost.  I feel that you spend a little more, but are much more confident in the equipment and service, and know that if anything goes wrong, they will be back to take care of it without any hassle.
- Michael A....
AHi-Tech Heating & Cooling
Hi-Tech installed my Geothermal heating/cooling system and HUGELY exceeded my expectations. This is the best contractor of ANY type that I have hired. Everything was done on-time and as described, all of my questions and concerns were answered promptly, and my heating bills have fallen off a cliff. I talked with six different geothermal contractors before deciding on Hi-Tech. There were the price-gouging and quot;bigand quot; shops with dedicated salespeople--plenty of experience but insanely high prices. Also the typical fly-by-night hacks that cut corners to get the price down. Hi-Tech did GREAT work for a LOW price. They were also the only contractor willing to explore the possibility of installing an open-loop system for increased efficiency--others simply would not go there (it seems closed-loop is a bigger moneymaker--more cut-and-dried). For HVAC/geothermal, I recommend Hi-Tech and no one else. I literally could not be happier with the level of service.
- Ian T....
AHaley Mechanical
The experience was good. They communicated well and did what they said they would do. They did a good job, and so far we haven’t had any problems. We would recommend them.
- Hal B....
ANorth Wind Heating & Air, Inc.
Upstairs room was cold, came out and repaired separated duct line, humidifier was not pumping water so replaced pump and provided filters. Geothermal unit stopped working and gave referral to other great company.
- Chris O....
FGeothermal Specialists
Don Gyde of Geothermal Specialties installed a geothermal heating system in our home.  At the time of installation, he told us this would provide all of our home heating needs.  When the house was no warmer than 60 degrees, Mr. Gyde admitted that he "miscalculated" our heat load.  He added a supplemental system to provide the heat we needed.  This system has failed and Mr. Gyde came out to repair it twice.  After pronouncing the system fixed, he left.  My basement filled with smoke and I had to turn the system off to avoid burning my house down.  Since then, Mr. Gyde has not returned my phone calls.  I called our system's manufacturer (Earthlinked) and they sent someone out to look at the system.  He confirmed that it was inadequate and should not have been installed.  He also so said that the supplemental system was something he had never seen before and was surprised that a licensed contractor would install it as it was a fire hazard.  We are now using a fireplace and space heaters to keep our house comfortable and will have to invest even more money into an additional heating system to supplement the one Mr. Gyde installed.
- Jacqueline G....
AMICHIGAN ENERGY SERVICES
We recently purchased our home which had A Huston system in it. I called around until I found the company that installed the system, Michigan Energy Services. The person that answered the phone immediately knew the house, systems installed, and when it was last services. Kevin came out and spent the time to answer questions, educate us on the systems, checked all systems and thermostats, replaced a faulty zone damper motor, and did some cleaning. Very polite and helpful, was not in any hurry to leave, which made us very happy since we had many questions. Overall a wonderful experience, and we will be using them again for scheduled health checks and any necessary maintenance.
- Eric S....