I called for service on my hot tub at least six times. They promised to fix it and never showed up.
- Donald S....
AAll Spas Serviced
Went perfect. He found some other issues and was able to fix the pump prior to the weather getting cold. He had to make an extra trip to get parts but was able to get everything done quickly. Very happy and it has been running fine ever since.
- Thomas M....
ASheren Plumbing and Heating
Brandon was the service tech who arrived promptly, was professional and pleasant. He quickly determined the problems regarding the 2 leaks. These were fixed and then after he finished the other items, he double checked them which did require additional work on one issue. He completed this work before he left. He offered advice on furnace maintance, the water heater and additionally detected noise from the water filtration system, where he recommended a remedy for. We are very pleased with the service and professionalism.
- Dana L....
DNORTHERN PARADISE BILLIARDS
A couple of months after putting my spa on consignment with Northern Paradise I began trying to contact them to check on the status of the tub. I left a number of messages over a 4 week period, eventually learning that the tub had sold. It took 5 more months and many unanswered calls to finally receive payment. When the payment did come it was for far less than we agreed. Basically, they increased their repair fees and claimed to have sold the tub for less than our agreed price, but never contacted us for approval to do so. During further discussions they denied the terms of our original agreement and even refused to provide documents proving what they claim the spa sold for. If you decide to use these folks for similar services my recommendation is to develop a written consignment agreement clearly documenting in writing the sales price, fees, commission, and payment terms. Also note that that the final sale of your equipment must be approved in writing if it differs from your agreement. Even then you should be prepared for delays in payment and poor communication.
Business Description: Hot Tub Repair is a full service hot tub and spa repair company. We do everything from a simple drain and clean to freeze damage and insurance repairs. We also offer a full line of spa chemicals, filters, covers and accessories.
Business Description: All Spa, Inc. has been serving all of Northwestern Michigan since 1983. We introduced Portable Spas and Hot Tubs to the region and have sold and serviced more than any other dealer. Our Traverse City Showroom features the latest and greatest Spas and Hot Tubs, Saunas, and Accessories, and the best prices on everything you need to keep your current Hot Tub running efficiently, and the water in it clean and crystal clear.
We are Northwestern Michigan's only full service Spa and Hot Tub dealer. We don't sell fireplaces or pellet stoves, or pool tables or pools, or grills, or patio furniture, or playground equipment. We sell and service spas and hot tubs - and we've been doing it longer than anyone in Northwestern Michigan.
When it comes to Spas and Hot Tubs, we surely aren't your only choice - but our mission is to always be your best choice.
Whether you are looking to create the ultimate escape for your home, or looking to maintain your current one, All Spa has everything you need at the best price.
Business Description: Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.
Business Description: At The Pool Doctor LLC, we can provide the parts, supplies, accessories, and knowledge you need to keep your pool & spa running efficiently and properly. The staff at The Pool Doctor will take the time to answer any of your questions and if we don’t have the answers, we’ll get them. The Pool Doctor provides timely service and will return your phone calls promptly. We are punctual and courteous, honest, thorough, and reliable. Free delivery is available in the Traverse City area on a route basis, and UPS shipping. Please call, e-mail, or fax orders or questions. Whatever is most convenient for you! The Pool Doctor, LLC is an Authorized Warranty Service Center for Pentair®/Sta-Rite®, Royal Spa®, MAXX Spas®, and Raypak®.
Business Description: MSB Property Management LLC offers peace of mind for absent/long distant or local homeowners by providing weekly and/or seasonal services that bring you as close to care-free living as possible without having to hire your own private staff! Whether your home is a primary residence or a seasonal one, you can relax knowing that property management specialists are working hard to take care of your assets. MSB Property Management LLC offers a 40-point checklist that you can use to personally customize the level of care you desire.
Business Description: Family-Owned, Local Business established in 2000. Our installation crew owns and operates all excavation equipment when installing an In-ground Pool. We only sub-contract out for concrete shooting and electrical work. We do have financing available for In-ground pool construction. We offer Pool and Spa Maintenance Services which can be billed by monthly invoice. Our retail floor has industry leading chemicals and cleaners for the Do-It-Yourself Homeowner. We strive to provide Five-Star Service to all of our Customers.