Recent Review: Excellent service. They were great from the first e-mail through the onsite service and follow- up. Very professional and walked us through everything. Their written report and advice was very helpful in making this investment with confidence.
Recent Review: Kase did our new home inspection as well as the well/septic for the home we were selling. He was on time, professional and extremely pleasant to work with. When the VA needed some additional documents for our mortgage he got them right over to us (same day). And the owner and office manager were always friendly too. I would hire this company again and again.
Recent Review: Did the work in 2014. Was pricey but worth it. What makes it worth it - FSM stands by their work. Our home is built on a swamp. We’re going to have water. Their product has had issues twice, but they come out and fix it - no questions asked and no cost. THEY STAND BY THEIR PRODUCT! One day the water alarm was going off in the crawl. I couldn’t get under there to stop it. Busy as they are, they made us a priority and had someone here by noon to stop it and assess. I am incredibly pleased.
Recent Review: Julius arrived promptly, introduced himself, asked for the reason I wanted my crawl space checked and went to work. I had had the front wall of the crawl space dug up, waterproofed, and the soil slanted away from the house. They found some missing concrete at the very bottom. The soil they were digging up was wet/damp. Just to be sure, I wanted the crawl space checked. Julius checked that area and the crawl space in general. It was dry---great news!!! He also checked my basement, and walked around the house. He made some recommendations regarding the gutters which would solve some issues I am having. He was friendly, knowledgeable, and helpful. I was not charged a dime. It was free. I would absolutely recommend them to anyone who might benefit from their services.
Recent Review: I cannot overstate how impressed I have been with Story from the initial estimate for services, to the subsequent discussion and negotiation of details, to the installation itself. The crew was on time and all four were very friendly, considerate and capable. I had no qualms about having them perform this big and important job. And what a great job they did. If a crawlspace can be beautiful, this one surely qualifies. I have been in homebuilding for 30 years and I know quality work. There is absolutely no way they could have done any better, and I don't ever recall saying that about anyone prior, even people that did a good job. The detail work was perfect and they left the job thoroughly clean. Thank you, Story. I'd recommend you to anyone with no hesitation, and I guess I should mention your price was significantly better than the big competition.
I cannot overstate how impressed I have been with Story from the initial estimate for services, to the subsequent discussion and negotiation of details, to the installation itself. The crew was on time and all four were very friendly, considerate and capable. I had no qualms about having them perform this big and important job. And what a great job they did. If a crawlspace can be beautiful, this one surely qualifies. I have been in homebuilding for 30 years and I know quality work. There is absolutely no way they could have done any better, and I don't ever recall saying that about anyone prior, even people that did a good job. The detail work was perfect and they left the job thoroughly clean. Thank you, Story. I'd recommend you to anyone with no hesitation, and I guess I should mention your price was significantly better than the big competition.
- Scott S....
FFoundation Systems of Michigan
Very high cost unnecessary solution was proposed. No inputs were requested from me to help with the solution.
- Peter B....
AFoundation Systems of Michigan
The representative was very honest and professional, showing me exactly what would be needed to enclose the area.
- Julie S....
BFoundation Systems of Michigan
It was a good experience. I checked with the crew leader after it was finished and I was well satisfied. They were supposed to come at 8am but did not show until 3pm.
- Richard K....
AABSOLUTE HOME SERVICES
I hardly ever take the time to write online reviews, but these guys were so impressive I wanted to thank them in some way. Four of them showed up together to perform an inspection on the home we're buying and each of them was extremely knowledgeable and friendly. After they each performed their portion of the inspection they walked me around the house and showed me all of their concerns and all of the things that were favorable about the house. They sent an extraordinarily detailed report about the inspection on the same day. It has a punch list of items we will need to take care of over time. I can't say enough about these guys. They were so professional and thorough and I would recommend them to everyone.
- John C....
ATraverse CIty Home Inspections LLC
These guys are great. I've used them for several home inspections, and they are thorough, friendly, and helpful.
- Kit M....
AFoundation Systems of Michigan
The work they did has taken care of our water issues which has made those spaces usable and is helping to protect the integrity of the foundation of our home. They have their headquarters in Livonia and an office and operation in Traverse City as well. Our service was done out of the Traverse City office which services the Northern Lower and Eastern Upper Peninsulas. We were provided with a team that included an initial Inspector who supplied us with a free estimate, engineering and project specifications and a contract, an Installation Crew who performed the work specified in the contract, and a Customer Experience Advocate (CEA) who helped coordinate the effort and follow-up. I did not have to contact them after we contracted for the work as they reached out to us for verification of every component of the job. I was contacted by the CEA the week before the job was scheduled for verification and confirmation, phoned during the days work was being performed to check on our satisfaction and have been contacted since the work was done to be certain that everything was functioning as designed. The entire team including the initial inspector (Jim), the installation crew (foreman Mike), and CEA (Shonda) were professional, well trained and personable. If I should need any work performed that is within their realm of expertise they will get my business.
- Dan M....
AStay Dry Basement Waterproofing Inc
The crawlspace of our house we purchased about a year ago was damp and often had standing water in it. Because the house is near a lake, the water table is very high and water is not uncommon. Unfortunately, all the standing water drove the humidity of the house very high to the 60s and 70s year round! I contacted Stay Dry to give me an estimate along with another provider. Wayne from Stay Dry provide me with great information about the problem and how it could be solved. The cost of doing this work is not cheap, but the risk of damage to the structure of our home is what convinced me to move forward. In the winter, the window would have a great deal of condensation around them which isn't good for them either. The cost was on par with the other provide I met with, but this solution seemed more complete. The work took about four days to complete. Stay Dry sent a great crew of five men, led by Spencer, who made residence in the three foot high crawl space for the next four days. First they lined the carpet and walls with protective materials. The entrance to the crawl space was in one of the bedroom, down a hall of white carpeting. Once lined the work began by clearing out all of the fallen insulation and any other random debris from down below. Next all of the wires were cleaned up and tidied up. All the debris had to be carried out in five gallon buckets through the house as there isn't external access to the space. Next, they dug by hand a 110 feet of trench, lined it with fabric and then stone (stone was carried in a five gallon bucket at a time) and finally the drainage pipe itself. Once that was complete the entire space was lined with and sealed with a heavy duty liner (think swimming pool liner material). The crawlspace was unbelievably clean when they were finished. The liner is white so instead of dark sandy/mud floor, it was white liner. No more rain boots to go down in the space. The sumps were installed and set to drain to the exterior of the house. The pumps that were installed have a battery back up as well as a system that will text me if there is a problem with the pumps. It also tells me the amount of water that is pumped out of the space each day. I am floored by how much it pumps! When the work was done in January, it was too cold to do the final part of the job which was to foam the rim joists. The crew came back in April once it warmed up and completed the rest of the work. Humidity in the house has dropped to the mid-30% range. The crawl space is actually usable for storage and going down there for wiring or mechanical work is a breeze. Once all of the protective materials were removed from the carpet and walls, everything was spotless. Everything was in the exact same shape as before the project. The crew worked incredibly hard in what are not desirable conditions. The solution did everything I wanted it to do and everything Wayne said it would do. It is not inexpensive, but for the interior of our house and the overall health of our house, it was well worth it. While I hope I don't have to ever do this project again, I would use Stay Dry again if I did.
- George F....
AABSOLUTE HOME SERVICES
Excellent. Bill is a true professional who is passionate about what he does. He performed a very thorough inspection of the home and walked me through every detail. He has a wealth of knowledge and experience and clearly takes great pride in a job well done. I highly recommend Absolute Home Services I will use them in the future.
- Adam S....
AABSOLUTE HOME SERVICES
Great! We could not be present due to living in another state but they were very willing to spend time going over everything with us over the phone after we received the report. We appreciate the very detailed and clear inspection report. We trusted them fully. I was hesitant about not being there during the inspection but after talking with them, I felt they did a very thorough job.