I asked Fred to come to our house because his pictures were among the few that expressed my simple and clean design aesthetic. The first thing Fred said when he looked at the kitchen was that we should remove a pocket door and widen the doorway to the dining room, which we hadn't thought about, and he was right. It let so much more light in and opened up the view to our backyard. We didn't know what we really wanted, and Fred never rushed or pressured me to make up my mind. I had bought an Angie's List $84 design consultation, but would recommend not going in that direction -- just call Fred and he will come out and give you that hour or more without expecting you to pay. One thing that really made me feel that Fred would be a good choice for us was that along with his estimate, he gave me a 2-page document detailing every task and service that he would provide in each class of cost -- more than just "flooring," "cabinets," and so on like other remodelers give you. It was all in writing. He arranged for me to visit the home of a former client so I could see her kitchen and get her honest feedback about Fred's work, which was very positive. I hoped to see good craftsmanship, and I did. When it was time to go ahead, Fred recommended brands, showrooms and suppliers he had had good experience with. They all had professional and courteous people who also spent a lot time teaching us about cabinets, granite, and so on. It turned out that Showplace cabinets, Fingerle Lumber and Great Lakes Granite were good choices for us. Fred did not do anything to keep us from choosing other brands or sources, except a couple he had had problems with. He was also generous with his time visiting the showrooms with us. We chose to keep our SubZero refrigerator and Jenn Air stove even though they were old. Fred replaced the fridge's wood panels with stainless, which turned out well. I came up with my own idea for crown molding and Fred and Brett were able to execute it to get the effect I wanted. Fred's crew, Brett and Lynn, and his tradespeople were professional and experienced. Brett, the lead carpenter, really sweated the details. Fred did some of the on-site work as well, and was similarly perfectionist about it. Fred was also meticulous about the estimate, costs of change orders, and payment schedule. He fully informed me of costs of alternative choices and regularly sent me updated financial statements. Overall, I would recommend Fred to any homeowner who wants the job done right, respectfully, and thoughtfully. We are now planning to get Fred's ideas about remodeling our basement.