Recent Review: Experienced and polite crew of three. Informed me what they were going to do each day - all three days. Cleaned up and left entire area spotless. Explained lifetime warranty and gave me a number to call if I encountered any problems at any time. No problems to date. Basement completely dry. Have peace of mind and no more fear of emergency calls about water in the basement. Well worth the investment!
Recent Review: I contacted Lamm's regarding my well pump not turning off. He sent a tech out the next morning to take a look at it. The tech (the owner's son) was fantastic. He did all the repairs to expectation and was pleasant to deal with. That's where the pleasantries end. The customer service (on the owner's part) was terrible. He showed up after the diagnosis was complete, and poorly communicated cost associated with the recommended repairs, and failed to explain why he was making these recommendations. He also refused to speak to the home warranty company (all they needed was a diagnosis from the contractor) and was rude to her on the phone. When I tried asking the cause (whether it was mechanical or user error) he was condescending and rude. He then answered a phone call from a colleague on speaker phone and mocked me. My husband then approached him in regards to his condescending and rude behavior and he immediately denied it and made excuses. At this point, the work was completed and they departed. The following day, the exact same original issue arose. Upon calling the owner to inform him, he was again disrespectful and refused to service the equipment. Upon calling a few other local well repair contractors, they were all quick to identify Lamm's as the original contractor with poor customer service. Evidently, this is his common business practice. I would never recommend this company!!!
Business Description: In business since 1992, Shepler Well Drilling is a professional quality well drilling company. We specialize in environmental drilling, monitor well installation, well drilling, geotechnical drilling, pump service, residential, commercial, Geoprobing with Water and Soil Sampling, Rotary Drilling up to 12’’ Casing, Soil Sampling Geotechnical and Environmental, Install and Repair Environmental Well, Install and Repair Residential Wells, Rock Coring, and more. Our thorough knowledge of the business and the safety standards required ensure you’re getting dependable, committed team members on your job. With our professionalism and track record, you can expect the job will be done safely and accurately. We belong to the Michigan Ground Water Association (MGWA) and the National Ground Water Association (NGWA). To find out more, please give Shepler Well Drilling Inc a call. We’d be happy to speak with you.
Business Description: A service for Absentee and Vacation Home Owners, "Peace of Mind for You, Security for Your Home"
* Weekly, Bi-Weekly or Monthly home and Property Inspections
* Additional Caretaker Services Available
* Experienced and Professional
* Outstanding Customer Services
Recent Review: From the salesman to the installation, excellent work! This was a tuff job because the crawl space is very low and the crew did a great job. Thanks to Dale and Adam I will use them again when needed
From the salesman to the installation, excellent work! This was a tuff job because the crawl space is very low and the crew did a great job. Thanks to Dale and Adam I will use them again when needed
- Virginia B....
AGage Well Drilling
Excellent service and very couteous and professional. This istallation has lasted for years and today, April 29, 2015 the pump (motor rebuilt about 2 years ago) seems to have failed after several years of making unusual noises when pumping and this morning only pumping AIR out of faucets, Call placed to Gage Well Drilling and they said they will come here to investigate this afternoon. I will add to this review after I learn more.
- William M....
AC & B Pump Service
An overall excellent experience! I haven't had such a good experience with any kind of contractor for a long, long time. Ryan and his employees are TRUTHFUL, friendly, and very experienced.
- Rick B....
AValley Well & Pump LLC serves
George had to replace the deep well pump he installed 22 years ago. Called him in the morning pump replaced by 1pm. Good price excellent work. He said this newer pumps will use less electricity.
- Robert D....
AGage Well Drilling
They showed up when they said they would and were very professional. Upon inspection of my well pump they offered me options to take care of the problem. We also discussed putting in a sprinkler system for my gardens which is what made me decide on a rebuild rather than a new pump. I will be calling them in the spring to move my old pump to the sprinklers and putting in a separate pump for my fresh water.
- Terry S....
We found James to be extremely knowledgable and capable in every aspect of the jobs he did. We were kept informed at all times of projected costs and time frames. In many cases, James was able to come up with creative solutions to the unique problems presented by our house. We couldn't be more please with the results of his work - we really appreciated his attention to detail throughout. The tilework in the bathrooms and kitchen is especially noteworthy! Also worth mentioning is that James was exceptionally conscientious about keeping the premises as neat and dust-free as possible during his work. We really appreciated this, since we've had many unpleasant experiences with contractors who have not been as concerned about tidiness. He was even great about working around our pets! We would highly recommend James without any hesitation for any remodeling jobs including plumbing, carpentry, and/or electrical work. He exceeded our expectations!
- Deb M....
ABartlett's Well Service
We had an old small bore well with a water pump inside the house. The pump failed (while my mother in-law was staying at our Canadian Lakes vacation home). We called several water well companies in our area with no immediate replies. We went outside our immediate area and called Bartlett Water Wells. They were very responsive. They were even apologetic that it may take them 3-4 hours to get there. The other well companies that bothered to call us back did so in a couple days. Bartlett was at our house within hours. The pump only needed a simple starting capacitor. They did not even charge us for the part, just the service call. They could have gouged us as said the pump was dead and charged us much more, but they were honest about what was wrong. Shortly after fixing our pump, we decided to replace our aging well and noisy in-house pump. We chose Bartlett for this as well. They were timely, efficient, and knowledgeable. The new well was installed quickly without a glitch.
- Mark W....
Everything went very well. Done in excellent time and efficiency. Very professional. First time used this company but will definitely hire again when needed.
- Vicki P....
DMr. Rooter Plumbing of Traverse City
Our lift station failed when we started the water in our cottage at the beginning of the year. We called Mr Rooter and a plumber came out. He was more interested in selling a service plan than fixing our lift station. He told us we'd need a new pump. We thanked him for his estimate and his time and he left. We disconnected the pump from the sewer line and lifted the pump out ourselves where we found something in the bottom clogging it. We removed the clog and the pump worked fine. Something tells me he knew it was simple but wanted us to buy the service plan and the new pump.
- Jon D....
FMurph's Pump Inc
No apparent experience pulling well pumps. A very poor attempt was made and minimal time was spent trying. They were very eager to sell me a new well, that they sub-contract out to have drilled! They appear to be in the business of selling wells for the money. Do not call this company for a failed pump. I called another well driller and he pulled the old pump out in about thirty minutes.