Overall experience was pleasant. I have to say the communication with this company was great, which is very important for me. Any time I called, I was able to speak to someone directly (owner or owner's son), or promptly received a call back usually within an hour. Since I was not there while all the work was completed, I consistently received calls letting me know what was going on, work schedules, and to discuss any concerns I had. Before any work started they came out to walk through the things they were going to do and answer any questions I had. On a couple of occasions, the owner's son Michael came out to discuss concerns I had, and was probably there for over an hour each time going over the work with me---once later in the evening, and once on the weekend. Never did I feel rushed when he came out, and working around my schedule was appreciated. From the street, the new porch roof & overhang look great---they did a good job with this, and the house looks great compared to before. The brick porch I had was previously built with a differnt color/style of brick that didn't match the house. Unfortunately, they couldn't put a stone veneer over the face because the slab at the top didn't have enough of an overhang. However, they were able to put on wire lathe and cover in colored mortar which was then carved & textured to look like stone---the color is not a perfect match to the house but not sure anybody could have done it perfectly. Regardless it looks much better than before. The new porch roof has a barrel shaped ceiling which looks really nice--you can see examples of other houses they've done like this on their website. I did have a few issues with some of the work done. 1) Roofing: They had suggested two types of intake ventilation as opposed to cutting new soffit vents: vented drip edge & the edge vent. I utlimately went with the edge vent but am concerned with the installation of this---not as clean as what I would have expected. When the original drip edge was removed, the orginal ice shield tore off enough that there was bare wood between the new drip edge and the existing ice/water shield. The edge vent requires ice/water shield both above & below. I called about this, and they came back and installed ice shield all the way around to cover the exposed wood under the vent and lay over the top of the drip edge. The drip edge they used was also short and didn't overlap the gutter or original fascia trim---they came back out to install aluminum trim to remedy this. If I had to do this all over again, I would insist on cutting tried & true soffit vents as opposed to this edge vent stuff. The aluminum trim around the frieze board, and the drip edge installation is sloppy---but I have been assured everything is functional and they will stand behind their work, so I left it at that. 2) Skylights: I had two skylights put in the kitchen. The framing at the top (roof deck) and the framing at the bottom (kitchen ceiling) were not sqaure to eachother---close to a 1 inch mismatch side to side. The drywaller was able to fix most of this, but there is still a noticable slope going up the sides. Since it is only noticable while standing directly below it and staring up, I let it go. Had I asked them to reframe it perfectly square, I'm sure they would have---they've been pretty good about fixing anything I had a problem with. Overall, I'm satisfied with most of the work. The timing to complete the major work was about 3 days, and they've been out to take care of some of the other concerns I had several times over the following 2 weeks. Each of the crews that came out were on time and cleaned up well when they left each day. The price was OK, but for what I paid I expected a little more attention to detail (clean trim installation/clean caulk lines)---nothing was glaringly horrible but at the same time it's apparent that some of the work was done quickly without a lot of thought. Based on their customer service, I would definitely recommend this company but would be up front with them about your expectations for attention to detail if you're a picky person like me.