Bill completed tile job as planned; did a beautiful job. We have received many compliments and inquiries about Bill. He returned following spring to check on work.
- Jim &....
AThe Grout Doctor
The experience has been good. They came out and did what he said he was going to do and he said he was going to do it. But it quite have been an extra time than probably what he expected, he did not leave until it was done in a way he wanted it to be. He did everything in our house and he explained it afterwards. He changed the cover of the grout that we wanted and got rid of the pink. By far, he was the most reasonable in terms of price.
- Gary S....
BThe Grout Doctor
After the initial work was completed, we contacted David to follow up on some issues. To his credit, David is committed to being very customer focused. He responded promptly was timely in personally addressing and resolving our concerns.
- David T....
AThe Grout Doctor
A little pricey, but really fantastic work. Great to work with and did an amazing job with some grout problems in our master shower. Would definitely recommend and use again.
- Rhonda C....
on time of products installation. prices competive. tradesmen were not high quality in their work. twice did a quick fix that did not correct problem instead of competely redoing existing problem.
- Cindy S....
It went very well. The tiles were long and rectangular for the floor. He made a stagered patern with the tiles and it looks really sharp. Akamu got all the tile laid in one day. He was very polite, listened well to what I wanted and also had very good suggestions. I highly recomend AC tile.
- Brooke K....
FBUTCH'S CARPET & DRAPERY CTR
I went to the store looking for a hard working, hard wearing floor. I told Butch that I live in the county, have a big garden and yard, and 2 big dogs plus a large extended family. I needed a hard working, hard wearing floor. He told me a Congoleum Dura Ceramic Floor was the way to go with a life time warranty. From the beginning I had trouble with the grouting ...so hard to keep clean. He told me it would clean like a dream and never need sealing. Today the floor surface is all full of chips and the grout is horrible. Neither he nor the flooring company will cover anything. Take it from me I learned an expensive lesson. His word is no good and he would say anything to make a sale.
- Donna L....
BSAMIR ANGIOUS DESIGN
Came and provided accurate estimate of service cost. Work completed in timely fashion; minor (2 day) delay due to family circumstances/funeral. High quality work, excellent installation, NO cracks in tile or grout 2 years later. Kept house clean during process, attentive to detail, laid drop cloths and used back door to minimize tracking of dirt and mud into house. Also reduced price since we ripped up the rug and prepped subfloor ourselves.
- Shannon E....
When I told Troy I wanted a linear drain in the new master shower he new immediately what I was talking about. I was so relieved because both the contractor and the plumber were not familiar with these type of drains. When there was problems with the grout coloration in the new master bath shower he replaced the grout twice to get it right. Troy was very good about advising that the old master bath room was not repairable. He did a good job replacing it quickly. Troy was very good about telling us exactly what we needed to buy to make the repairs to the existing guest bath. And he he had suggestions where we could find the product. When his staff did the repairs in the existing guest bath and it did not meet our expectations Troy looked at it agreed and it was done correctly the next time. Most times Troy was on site when all the work was being done.
- Gail L....
ABeacon Cleaning Service Inc
The cleaning team was very prompt, and had all of the supplies that they needed to get the job done - including a vaccum. They were very energetic - and really made the basement shine - it hadn't been thoroughly cleaned in over 15 years. I was thrilled with their attention to detail and how well they listened to special instructions. They also did a marvelous job upstairs. The bathroom has never looked better - all of the tile just shines. They used something to bleach out the grout around the tub - so we do NOT have to replace that. Ceiling fan blades, and light fixtures were thoroughly cleaned. I really was also impressed with how well they washed into the corners of every room !!!! The team was also very willing to extend the planned hours worked - even after spending 5 hours on the house. They did just as well in hour 6 as they did in hour 1. I will use Beacon again - they were very flexible and responsive.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Business Description: We offer high quality affordable janitorial services. We employ approx 36 fulltime staff and 15 part time staff. We never subcontract, and our billing is simple. We never charge traveling fees, or initial fees. We also price match any competitors in equivelent scope of work.
Recent Review: I called. He came over & gave written estimate & gave suggestions for grout color. Made an appointment for following week. Showed up on time. Cleaned grout. The house smelled so fresh. The next day he stained grout. Very great! Anyone with grout should get this service....It has been almost a year & grout still looks great.
Recent Review: Brandon was the employee who performed most of the services ( he was later joined by Mark in the afternoon to assist with the job completion in one day). Both were very professional, did an excellent job, and were very considerate to take their shoes off at the entry door to keep the light colored carpets clean. I have had caulking done before by other contractors and it was not a nice clean straight bead, Grout Doctor did a beautiful clean professional looking job. The regrout job was beautifully done as well. The Grout Doctor uses a latex mixture in the grout for a sealant so the curing time includes the sealant. I had inquired not knowing if I would have to wait two weeks before applying a sealant to the grout. This is very helpful to have access to bath areas with moisture present within a couple of days. The hall bath floor was in need of more service than the master bath with more family and guest use. It came out cleaner than I had expected except for one small area that I hadnt noticed when Brandon was showing me the completed job ( i was looking at the caulking and down the center of the floor and the after noon light also casts a different reflection with the lighting in the room). David, the owner, had told me he may not be able to make all the grout white again. The same area in the master was restored and I had hoped the hall bath could be too. Overall I am very happy with the work that was performed and would highly recommend the Grout Doctor for tile cleaning, caulk, grout, and repair work.
Recent Review: on time of products installation. prices competive. tradesmen were not high quality in their work. twice did a quick fix that did not correct problem instead of competely redoing existing problem.
Recent Review: It went very well. The tiles were long and rectangular for the floor. He made a stagered patern with the tiles and it looks really sharp. Akamu got all the tile laid in one day. He was very polite, listened well to what I wanted and also had very good suggestions. I highly recomend AC tile.
Recent Review: Came and provided accurate estimate of service cost. Work completed in timely fashion; minor (2 day) delay due to family circumstances/funeral. High quality work, excellent installation, NO cracks in tile or grout 2 years later. Kept house clean during process, attentive to detail, laid drop cloths and used back door to minimize tracking of dirt and mud into house. Also reduced price since we ripped up the rug and prepped subfloor ourselves.