In mid-September, 2012 Len exchanged phone and e-mail messages with me, confirming a 10 am start time for 8 hours of handyman work, the first of October, 2012. He was polite and responsive in both media. He called me at approximately 9:30 am October 1 saying he would be a few minutes late, picking up some equipment. At approximately 10:30, he called again to say he would be even later, picking up some help along the way so they could get the hours in more quickly and complete the job. Len and his partner showed up at about 11:30 to begin work. While they were not on time, they were pleasant and professional. They examined the work to be done, took measurements and went to get the materials that would be needed to complete the job. The material cost was not included in the Deal of the Day, but the material charge nominal at about $20. Len worked on the outside trim job (replacing about 5' of exterior trim that was rotting) and his partner worked inside, replacing a 4' x 4' section of ceiling that had received water damage (due to the rotted exterior trim). Len's replacement trim fit well. Then he caulked and painted the piece he installed. While caulking, he inadvertently put caulk on the adjacent brick. He was not able to clean the misapplied caulk off the brick. His partner removed the damaged ceiling drywall, and cut a piece to replace it. The original piece had been glued in place against the joists. He removed the old, dried glue. However, when he installed the new piece in the ceiling, he did not glue it in place. Because the old glue was gone and there was no new adhesive to hold it out slightly from the joinsts, the new drywall was inset slightly vs. the surrounding old ceililng. I noticed this after they finished. He taped and mudded the joint, using quick dry compound. After a short time, he went back and sanded and jointed again. By this time, the team of 2 had been there almost 4 hours, and I had paid for a total of 8 hours of handyman work. So they began clean up and told me they would stop by another day to touch up the exterior paint job, if I wanted. However they ceiling was not completed, as the joint compound was not dry and I could tell there would need to be more mudding and sanding to get anything near a clean joint. At the beginning of the day, he suggested he would not be able to finish painting the ceiling. I was ok with that. However he did not suggest he would not be able to finish mudding the ceiling, creating a smooth joint. The team cleaned their work areas and left the house clean, without issue. They were very nice and personable. In total, start to finish, they worked approximately 4 1/2 hours, providing me a little more than 8 hours of handyman services, without charging me extra. Overall, I was somewhat disappointed with their services for the following reasons: * They were well over an hour late for the appointment start time * The sloppy caulking job is something that I can't clean up yet * The offset ceiling replacement piece was not professionally installed - creating a "divet" or "undulation" in the plan of the ceiling, even with mudding. * I had to complete the mudding of the ceiling - something I am not a professional at and created more difficult due to the offset of the replacement piece. In summaryl, Len did care about his work and explained everything that was going on. His communication skills were good, but the finish on his work was slightly off.