Recent Review: Allied Hardwood installed Natural Maple hardwood floors in our single story home. Chris is very knowledgeable, professional and courteous. He made excellent suggestions, including a recommendation to install maple shoe molding to match the maple floors, something none of the other contractors we consulted had recommended. Chris and Bobby showed up on time and completed the work well within the estimated time. They cleaned up thoroughly when they were finished and gave us instructions on how to properly clean and care for our new floor. The work finished on a Friday, and by the following Monday, one of the boards in the master bedroom had developed a crack along its length, such that I snagged my socks as I walked across - it would put a splinter in bare feet. I notified Chris that day, and he arranged for Bobby to return Wednesday of that same week to replace the board. When I arrived home on Wednesday, Bobby had come and gone; I couldn't tell which board had been replaced and everything was clean. I was very impressed with their quick response. The only complaint I had was that Chris is slow to respond to initial requests for quotes and scheduling. However, the other independent contractors we spoke to were also slow to respond. I believe this is because they don't have support staff. As small business owners, they do everything themselves, and it does keep the costs down. It is a trade-off you'll want to consider; they are artisans and professionals, and they don't work for a big box chain with a large support staff. Ultimately, the slow response time made no difference to our installation schedule (so I really don't have a complaint!). As another reviewer noted, they are busy because they are very good. Be patient; you will be extremely pleased with the results. I would highly recommend Chris and Bobby of Allied Hardwood.
Recent Review: Fantastic job. Would hire again. Very professional, and the end product exceeded my expectations. I had some questions about the pros and cons of different finishes (poly-based vs water-based, clear vs tinted), and Floormaster was patient with me as they explained everything. They arrived punctually and finished the job early. Out of three bids, was also the most competitive. I pulled the carpets and baseboards in the rooms, Floormaster pulled the carpet on the stairs and in the hallway.
Recent Review: They're absolutely amazing. They make it really easy for the job to look amazing. They're very responsive and professional. I have no complaints. They keep me coming back. Everything is so beautiful they make it feel like its a new home, that's what I love the most about them.
Recent Review: I would highly recommend Functional Floors and Finishing, the experience from initial contact for a quote until the completion of the job was very professional and met our expectations. The work crew were punctual every day, and keep us informed on the progress of the job. They were also very respectful of our home and cleaned up after themselves, which is not always the experience with contractors. Our floors turned out awesome, we couldn't be happier with the quality of work put forth on our project.
Reviews in Dearborn for Installing Hardwood Floors
AProperty Care Hardwood Floors
Extremely professional in both customer service and craftsmanship. I am pleased and feel confident recommending Property Care. Tom did an excellent job from quote to installation!
- Rose G....
AProperty Care Hardwood Floors
Of all the people that have worked on our house, they were the best! They were professional and friendly, did excellent work, and had immaculate clean up after the job. I would definitely recommend them for flooring work.
- Mack W....
ASuperior Hardwood Flooring
The team laid down new OSB and installed 800 sq. ft. of hardwood floor in three days. They were professional, and did an excellent job. Would definitely recommend to others!
- Robert D....
AAnn Arbor Hardwoods
Michael and his team did a great job installing hardwood flooring in our home. The project was large, and required significant effort to deal with the legacy flooring. The end product looks amazing.
- Jason B....
AFunctional Floors and Finishing LLC
I would highly recommend Functional Floors and Finishing, the experience from initial contact for a quote until the completion of the job was very professional and met our expectations. The work crew were punctual every day, and keep us informed on the progress of the job. They were also very respectful of our home and cleaned up after themselves, which is not always the experience with contractors. Our floors turned out awesome, we couldn't be happier with the quality of work put forth on our project.
- Marie R....
CSON SHINE FLOOR COVERING LTD
I wasn't entirely satisfied. There were some imperfections that they had left, and we had to call them back. The reducer, which is the piece of board that goes between one room and the next, was cracked when he installed it and we noticed it a week later. We weren't impressed with them, and we wouldn't recommend them. They were very polite, and I didn't have any problems with the personalities. It is just that they cracked the wood, and didn't say it. My sister had used them and liked them, and that is why we used them.
- Gregory B....
AAnn Arbor Carpets-Flooring America
Received floor in advance, kept in room that it was going to be installed in for two days to "condition" flooring to environment. Installer came on the third day and installation was complete (including removal of old carpet) in two days.
- Richard K....
FUnited Flooring Center
what started out to be a perfect transaction ended in a nightmare all because of frightful customer service! 2 days after install i went into my basement and was horrified to see very large hunks of wood, as though a storm had brought them in. they were all sizes and even sawdust. this was just a mess as it got into my grandbabys clothes, furniture, all the breastfeeding equipment, christmas decoration, antiques etc... this obviously was a result of the nail gun punching the sub-floor through to the basement when installing the floor. upon calling our salesperson, christina sullivan to report this she said it was sub-floor residual and i should just clean it up with my shop-vac. i told her i did not have one, and it is not my responsibility to clean up her contractors mess. ****Cristina said she would call me back after discussing with manager...she did not ****waited 2 weeks called christina a second time and she said not their responsibility but she would talk with manager again ****waited 2 weeks called the manager "debbie" she was so rude to me, said it was my builder leaving the sub-floor wet, oh my! this house was built 17 years ago. she started screaming at me that there would be a charge to clean up her workers mess. SHE ASKED ME WHY MY RUBBERMAID STORAGE BINS DID NOT HAVE LIDS! SHE IS PSYCHO CHRISTINA SAID SHE WOULD COME BY TO CLEAN UP ON HER PERSONAL TIME WITH HER SHOP VAC 1-9-14 3:30 PM...OF COURSE..NO SHOW..NO CALL fast forward to january: ***i called MOTOR CITY FLOORS and PERFECT FLOORS for an estimate to get 2 more rooms done. BOTH COMPANIES SAID WOOD FROM THE SUB FLOOR WOULD RELEASE TO THE LOWER LEVER 100% OF THE TIME IF THE BASEMENT IS NOT FINISHED AS THEY USE 2 INCH NAILS IF I WAS TOLD THAT I WOULD HAVE COVERED THE FURNITURE OR MOVED IT motor city floors installed our dining room and living room hardwood floors and the first thing the contractors asked me is if i had a finished basement. when i said no, they were prepared with tarps, shop-vacs and a clean up crew. THEY WERE SOOO AWESOME AND A PERFECT EXAMPLE OF EXCELLENT CUSTOMER SERVICE! THEY EVEN CLEANED UP UNITED FLOORINGS MESS....THEY WILL BE BACK IN MARCH TO DO MORE ROOMS...CALL MOTOR CITY FLOORS AND ASK FOR FRANK BELLANCA 586-755-2022
- Kathy P....
FKelm Wood Flooring Company
The job was done beautifully we were very satisfied with the job and outcomes at the time.When winter came the floors started buckling and started to gap. He does not back up his work. No calls, emails or anything.
- Renee L....
AWorld of Floors®
On a tight timeline (and during a heatwave), John and his team did an incredible job installing hardwood floors throughout our house. John’s guidance in my house was topnotch; the installation crew was friendly, fast and detail-oriented. It was a pleasure doing business with them!