It was a large project that went pretty well. They arrived on time and on the scheduled days. The crew consisted of 4 men, all of whom had clearly done this type of work before. The crew leader, Walter, was very easy to work with and he endeavored to ensure we were happy with the job, from beginning to end. The end result was a beautiful new patio, landing, and much more. Walter used upgraded metal designer rails on the handrail which we had not expected but are thrilled to have. The crew also re-mulched the beds surrounding the patio which had been a little neglected while the construction was ongoing. They re-seeded areas where grass had been trampled when existing patio planters, old bricks, etc. were temporarily seated on a part of the lawn. When we first contacted Rhine Landscaping, we spoke and met with the owner, Jay Rhine. He came to our home, listened to our ideas and what we wanted to have done. Matter of fact, he was the only service provider who actually listened to us. Jay was the last of the service providers with whom we met, and the only one who did not dictate to us what he would be doing. He did offer some suggestions and we agreed to those we felt would complement what we wanted. All of the others told us what we'd be getting without regard to what we wanted. Granted, there are probably many people do not know what they want and accept what they're told or offered, but if you have some sense of what you want, or have pictures from magazines and the like with the ideas you have, you should consider this company. In terms of things that went a little kaflooky, a part of the handrail developed little blisters which did not appear until a few days after installation. We contacted Jay's office and the response was nearly immediate. The matter was handled promptly and to our satisfaction. Price is a subjective matter and for that reason, we have neither indicated the amount we paid nor given the cost a rating. After meeting with other service providers and listening to what they were willing to do and at what price, we believe the cost proposed by Rhine Landscaping was fair and reasonable.