They are not reliable, the workmanship is shoddy, not dependable, and not professional. I had to keep track of every check, balance, and outstanding, and they would come and ask for an advance, and pay more than half in advance. It was an awful experience. They worked from May to October. The price for some of it was economical, but when you had to pay for all the add-ins, re-dos, and material it turned out to be more costly. I could have got much more quality work for that price is you look at the work. They had to keep coming back, leaky fountain, and bad tiles. The responsiveness was not reliable. It was hard to know when they would show, he would say they would come and then not show, it was always something, someone was sick, or in hospital, or was hurt. I will not use them. I think the project was too large for him to handle, he had all of these individual contractors, and he promised to do them, but he didn't know how to do them.