Recent Review: The inspection went very well. James came and completed the inspection, which, seemed to me (not a termite inspector) very thorough and took less time than I thought. He checked over the whole house, from the garage to the attic, and all around the house outside. He even indulged my mother, when she asked him to look at something that was not within the realm of the inspection or even about bugs. I would use this service again.
Recent Review: They found termite tubes, but failed to note the extent of the damage. The sill plate is toasted and I can stick my finger through it. I would expect this to be in the report. It was visible and out in the open, not hidden. I would have been happier if the report said there was damage. But it did say to contact a pro to determine the extent of the damage. So, I really can't complain. They did come back out and show me where all the issues were. which was very nice and more then anyone can expect for a cheap inspection..
Recent Review: As always, Korey Keels did a professional job. Korey has been treating and inspecting my house quarterly for about 6 years. Before founding Raven Termite and Pest Control about a year ago, he and a colleague treated my house as part of a small family-owned business until the colleague/owner retired and disbanded the company. When issues have arisen between scheduled treatments over the years -- including carpenter bees, a wasp's nest, mice and ants -- Korey or his colleague responded promptly and professionally to treat the situation at no additional cost. For the most part, issues have been few and far between, I believe due to regularly scheduled treatments. My house's exterior is covered by wood shingles, and my basement has had water issues, so regular treatments have kept termites and other pests at bay. I have found Korey to be friendly, polite, cheerful, punctual, responsive and hard working, which is why I use Raven Termite and Pest Control.
Recent Review: They recently change their name. I have no basis for comparison. These guys were recommended by a friend. I have no complaints, they seem fine. They were prompt, and explained their services. Their prices seemed competitive. They were just going to be the generic default, and everything is good for them. We have a continuing contract that rebates us 10% of the initial cost every year, on going, for termite treatment. It guarantees we won't get termites. If we get termites, it's their fault. I have no complaints, and I would rather use a local company than a national chain. They have been good.
Recent Review: I like that they are very prompt, communicate very well and follow through on their own. Their follow up procedure is very professional and they do not try to up-sell things. I have very high regards for them. They provide excellent quality of service and I would highly recommend them to anyone.
Recent Review: Outstanding. I would not hesitate to call Lynn Pest Management again. He was extremely professional and honest and found the termite treatment holes in minutes. He showed us where the house had been treated already and explained what a quality inspector should have found and seen. This was an important lesson for us. He knew his stuff, he knew what to look for and he had no problem explaining it to us and teaching us what we should know as homeowners. Thanks!!!!
My decision on what type of treatment to use, bait or barrier, was challenging. On the initial visit, Cliff Babcock, provided useful and factual information about the pros and cons of each. He normally uses bait. We agreed on a bait installation with one area treated with liquid. Price was fair. Installation was completed on the agreed date with no mess or damage.
- R A....
AOrkin Pest Control
IT WAS COMPETITIVELY PRICED AND WITH THE BEST GUARANTEE. ORKIN ALSO OFFERS AN ANNUAL RENEWAL FEE THAT KEEPS YOUR HOME UNDER CONTRACT. WE PLAN TO DO THIS, BECAUSE TERMITES SWARM AROUND HERE EVERY SEASON.
- Vicki M....
DBUG BEE GONE PEST & TERMITE CONTROL INC
When we bought our house, the termite report showed "mud tunnels" on the concrete foundation wall under the deck. The area was treated at the seller's expense and we were given a renewable warranty. Eleven months later, I called Bugs Bee Gone to request an inspection and to find out how we could renew. The man who answered the phone remembered our house and promised to come out in a few days. He never showed or returned any of our subsequent phone calls, so we went with another company. Oddly enough, 6 months later, we received a bill and a "reminder" that it was time to renew, even though our calls had been ignored and the warranty had clearly expired.
- Kim D....
AWeir Pest Services
performed full termite treatment and has been following up - and inspecting repeatedly- very pleased with results.
- Constance J....
ABugout Termite & Pest Control Inc
Their office person was very helpful and made me feel valued. Troy, the person who gave me the estimate, was on time and very good about following up. Although they had to reschedule the treatment, due to a medical emergency for one of their technicians, they called me to let me know what was happening and worked around my schedule. I was very pleased and plan to use them again to help with a problem at my new home!
- Marla W....
AAll Star Pest Management
All went well. Process was explained to me and treatment went very smoothly. Al is very professional and patient. He understood my concerns and answered all my questions.
- Lynn B....
ATerminix - Owings Mills -Termite & Pest Control
Bill Torrance is a gem. He was helpful, he educated us on the issue, and prompt. He came over quickly and was able to fit us in the schedule without a big delay.
- Elaine T....
AAll Star Pest Management
Al showed up on time for the initial assessment. He's very professional, thorough and nice to work with. Although the initial treatment was delayed due to weather, the technician did an excellent job on the rescheduled date. The work appears good - we hope it will work!
- Rob W....
CEhrlich Pest Control
The project started out better than it ended. The Sales Rep (Dan) was punctual and professional. Laura, on the phone was outstanding. The technician was very punctual. Dan was very descriptive in what would take place, to every last detail of the bugs themselves. I believe there was too much attention spent on the bugs. I think I would rather know more specifics about the damage all of that drilling would or might cause. I think Dan should have suggested that I walk around the house with him and he describe, in detail, what would take place. Although he drew a diagram & showed me, I had no idea the technician would trample plants and disturb wires and cables that run along the house. A repair from drilling into mortar on the patio was very sloppy and both Verizon and Comcast have to come out to make repairs. The company is was very responsive to let me know they'll pay for the repairs, but I wish I had known there was going to be so much damage to my landscaping. The lesson here, make plans to take off from work when something this major is going to be done or you will be very disappointed in the outcome. I would probably use this company again, but I am not happy about the outcome. After all of this, the termites better not return.
- Rosie S....
They were very professional with their work. The estimate was thorough and everything was explained to me. They were able to work with my schedule, and cleaned up after themselves (and probably left the garage cleaner than when they arrived).